Irish airlines Ryanair has said that customers who purchase an allocated seat for their flight can now check-in up to 60 days in advance, the latest customer service improvement offered under its ‘Always Getting Better’ (AGB) programme.
Accordingly, all Ryanair customers can select and purchase their preferred seat online, both on the Ryanair.com website and mobile app, from the time of booking up to two hours before their scheduled departure, and in turn can check-in online and on the app from between 60 days and two hours before their flight.
Customers who do not prefer to purchase an allocated seat can check-in between four days and two hours before their flight and will be randomly allocated a seat free of charge, the airline said.
Ryanair’s Kenny Jacobs said: ‘We are pleased to introduce 60 day check-in for customers who purchase an allocated seat, the latest customer initiative as part of our ‘AGB’ programme, doubling the check-in window and providing more choice to consumers.
While we continue to innovate, the one thing that won’t change is our low fares, and our customers will still enjoy the biggest and best choice of destinations, with the most on-time flights and a fantastic onboard experience, as we continue to grow our fleet, traffic and routes.’
Ryanair’s new 60 day check-in window follows other recent AGB initiatives including: the introduction of connecting flights at Rome Fiumicino; a new partnership with the Erasmus Student Network offering student discounts; an enhanced Ryanair Rooms website offering a wide choice of accommodation options and the introduction of Ryanair Holidays to Italy and Spain.
In addition, Ryanair has recently announced a new flight partnership with Air Europa, which will allow its 130 million customers to book Air Europa long haul flights on the Ryanair.com website. Customers can now book Air Europa flights on 20 long haul routes from Madrid to 16 countries in North, Central and South America, including Argentina, Brazil, Cuba, Mexico and the United States.
The second phase of this Air Europa partnership is expected to be launched later this year and will allow Ryanair customers to connect onto Air Europa long haul flights through Madrid, Ryanair said.