Ryanair urges customers to comply with cabin bag rules to avoid delays

Ryanair, the Ireland-based European airline, is urging customers to comply fully with its cabin bag rules to help avoid boarding delays during this peak summer season.

The reminder to customers comes as Ryanair is preparing for one of the busiest seasons, with 97 percent of booking already in place for this summer. Ryanair allows passengers to carry one 10kg cabin bag and one smaller bag onboard. The normal 10 kg cabin bag can have maximum dimensions of 55cm x 40cm x 20cm in size, while the smaller bag may be a handbag, laptop bag, or an airport shopping bag.

Due to space limitations, only 90 normal cabin bags of 10 kgs can be carried in the overhead locker cabin. Any additional normal cabin bags can be carried free of charge in the aircraft hold. Carry-on bags must fit in the sizer at the boarding gate and any oversized cabin bags will be refused, or where available, placed in the aircraft hold for a fee of GBP50/EUR50, the airline said.

However, customers may add Priority Boarding to the booking for an additional EUR5.00, to guarantee that their bag gets on board. The airline said that customers travelling on short 2-4 day breaks, who wish to ensure that their cabin bag doesn’t go in the hold, are advised to add Priority Boarding.

Ryanair’s Kenny Jacobs said: ‘Despite our repeated messaging, some customers are still attempting to bring larger than permitted bags onboard, which are causing delays at the boarding gate. As advised, customers are permitted to bring a normal cabin bag and a smaller bag onboard.

However, many customers are repeatedly exceeding our cabin baggage allowance and we will be left with no choice but to review our policy should this practice continue.

Many of our flights are full given it’s the peak summer period and we urge customers to ensure that they travel with less carry-on bags where possible. Our aircraft can only carry 90 larger carry-on bags and our gate agents are rigorously enforcing our carry-on policy to avoid flight delays and ensure an enjoyable travel experience for all customers. Customers who wish to carry larger baggage are advised to purchase a checked-in bag.’

Customers who are travelling on holidays for longer periods and who wish to carry larger than 10kg bags are advised to select checked-in bags and check their luggage into the hold, Ryanair added.