Delta to restart London Heathrow passenger services from Detroit

Delta has recently announced plans to restart its passenger services from the United States to U.K as demand for air cargo is driving demand for passenger travel.

Beginning May 21, 2020, flights will operate three times weekly between Detroit and London. The flights will also be available for customer travel.

‘Keeping global supply chains open is more important now than ever and these new services will enable suppliers to meet the needs of their customers,’ said Shawn Cole, Vice President – Delta Cargo. ‘We’re receiving daily requests for shipments of medical supplies as well as goods that keep businesses in operation. By also opening these services to passengers, we can facilitate essential travel between the U.K., Europe and United States.’

With the COVID-19 pandemic still underway, Delta has implemented several measures to keep its customers safer on board and in airports. These include: sanitizing the aircraft before every flight; using advanced air circulation systems with HEPA filters that help extract viruses; capping capacity throughout the aircraft to ensure onboard customer spacing; adjusting the boarding process to encourage more space for safer travel by boarding all flights from back-to-front; providing supplies directly to customers when available, including hand sanitizers; and requiring employees and customers to wear a face mask or appropriate covering when travelling.

‘The safety of our customers is always our number one priority, and their wellbeing is the reason we have implemented these wide-ranging measures,’ said Roberto Ioriatti, Vice President – Transatlantic. ‘The advent of COVID-19 is changing the way we fly and that’s why our focus on cleanliness will remain in place always. We hope that these efforts will give our customers greater peace of mind when they step on board.’

Cargo will be transported between Chicago and London, via Detroit, increasing the shipping opportunities for cargo customers. The Heathrow service will be operated using a Boeing 767-300 with 26 tons of cargo capacity.

The flight will depart London Heathrow at 1255 on Wednesday, Friday and Sunday, arriving into Detroit at 1630. On return, the flight will depart Detroit at 1800 on Tuesday, Thursday and Saturday, arriving into London Heathrow at 0855 the following day. The flights will operate to and from Heathrow Terminal 2, as Terminal 3 is currently closed. There are limited retail outlets open at both airports and all lounges are currently closed.