Best Western, an independent hotel brand in the UK, has announced the launch of the nation’s first pet hotline.
The hotel brand is offering a dedicated Pet Hotline for its guests travelling with pets, after seeing an increase in its animal guests of around 900 percent year-on-year.
The hotel company has been cited many times for its pet-friendly customer service, and the new Dog ‘n’ Bone hotline will be handling all queries from guests travelling with their dogs and cats.
The hotline will also be handling all reservations for guests vacationing with their pets at Best Western’s 112 pet-friendly hotels worldwide, as searches for hotels with pet-friendly policies have increased by 50 percent in the last 24 months.
Best Western director of marketing, Tim Wade, said, ‘An increasing number of people are staying at home and taking staycation holidays and looking for destinations where they can take their pets with them.
This, on the back of a huge 900% increase in enquiries for pet-and-owner rooms at our hotels, means we are providing a service which there is clearly a large call for.
The Pet Hotline is the obvious next step. We are able to easily match guests and their pets with a suitable hotel in the location where they wish to stay. It’s the first of its kind in Britain.
Our award-winning pet friendly hotels have rooms specifically for guests with pets. Selected hotels in the group have even designated specific sections and buildings as ‘canine corridors’ to ensure that everyone can enjoy their dogs without imposing them on those who are less keen.’