The firm said that it would be offering new travel planning and management applications that can be run on the customers’ smart phones. The applications, which are free of charge, can be run on Android and iPhone devices. Until now, the company’s application would only run only on the Blackberry format. The firm expects to reach a large percentage of its customers with the release of the new app versions.
The firm said that the application allows customers to search for and book flights and perform other critical functions when travelling. It emphasised the application’s security features, because customer details are stored on the device and than a centralised server. To enhance its convenience, the application only needs to be provided with pertinent, recurring data, on one occasion. It also provides additional travel solutions, such as viewing booking details, making cancellations, requesting e-tickets and tracking refunds.
The company also said that the application’s GPS capabilities would help customers to find restaurants that are close to their travel destination. In addition, transactions made using the application are supported by the credit and debit cards of all of the major banks in India. The software also provides flight alerts in real time.
Amit Somani, chief products officer at MakeMyTrip.com, said, ‘India is amongst the top five countries in the world in mobile search queries, growing at 170 percent, year-on-year. MakeMyTrip became one of the top five most downloaded travel apps in India with only the Blackberry app on offer. This overwhelming response encouraged us to extend our product offering to other popular mobile platforms. With this launch, all smartphone users will now be able to have a seamless experience with MakeMyTrip through their devices.’