Air New Zealand (ANZ) has announced changes to its service location at Los Angeles Airport.
The air carrier said that by 2014, it would have moved from Terminal 2 to the Tom Bradley International Terminal at Los Angeles airport. The change of location will be accompanied by the creation of new ambience for customers at the new location.
The firm said that it would design and operate a new Star Alliance lounge at the Tom Bradley International Terminal. Eligible ANZ passengers departing the airport will be able to access the facility, as well as travellers with eight Star Alliance partners, including Lufthansa and Singapore Airlines. In addition, and to the benefit of transit passengers, the company said that passengers flying on services NZ1 and NZ2 would no longer be restricted to the existing transit lounge. They would be allowed to clear customs and then make use of the new Star Alliance facility.
The upgrade to the carrier’s facility at Tom Bradley International Terminal will add 18 new gates, and a new dining and retail space is to be added in the next two years. It is expected that once open the new facilities will be able to accommodate 30 percent more customers per hour.
The firm said that the new Star Alliance lounge would be three times the size of the existing facility at Terminal 2.
The company is also undertaking major changes to its look and services in order to provide a fresh new appeal. Last week, it announced plans to revamp its logo and livery.