London Heathrow to offer passengers a magical Christmas experience

Passengers at London Heathrow will be treated to a magical departure this Christmas, as Heathrow partners with ‘The Snowman and The Snowdog’.

This December, The Snowman and The Snowdog characters will be around the airport to enhance the journey experience, offering fun and entertainment to children.

Passengers, particularly those travelling with families, will be able to start their holiday journey with:

Christmas themed security lanes just for families.

Visits by Santa and his elves.

Play areas for children featuring ‘The Snowman and The Snowdog’ characters, storytelling and craft sessions.

And ‘The Snowman and The Snowdog’ activity packs in restaurants to keep children entertained during meal time.

Parents can buy baby food and milk, and free personal shoppers can organise passengers’ Christmas shopping at the airport, both through

Additionally, ‘kids eat free’ offers will be available at dedicated restaurants across Heathrow Terminals, including Est Cafe in Terminal 1, Oriel and Rhubarb in Terminal 3, Dining Street in Terminal 4 and Huxleys in Terminal 5.

Passengers departing from Terminal 5 at 11am on December 12 will also be treated to a special screening of the ‘The Snowman and The Snowdog’ at check-in, while the London Philharmonic Orchestra performs the theme song from the film, ‘Light the Night’.

Maria Lourenco, a Heathrow personal shopper, said: ‘Christmas at Heathrow is a magical time as our passengers set off on their most important journey of the year to see loved ones. The family lanes are always very popular at Heathrow and many customers will be keen to do their Christmas shopping when they so we have been working hard to make sure we are ready to welcome everyone.’

In December, Heathrow expects 5.7 million passengers to travel through the airport, 2.7 million arrivals and 3 million departures. Friday, December 20, is set to be Heathrow’s busiest getaway day, with over 115,000 passengers expected to depart on that day alone.