Ryanair, an Ireland-based low fares airline, has launched allocated seating on all of its flights from February 1, 2014, a service that is now available when booking on the Ryanair.com website.
The initiative allows all Ryanair customers to choose their preferred seats in advance, or book seats together with their companions. The preferred allocated seat may be selected either during the booking process using the ‘manage my booking’ feature, or when checking-in online.
Three seat options are available:
Premium seats – covering rows 1 to 5, 16 & 17 or 32 & 33 – giving customers priority boarding, extra legroom and/or faster disembark all for a fee of €10/£10 – the same fee as Ryanair’s current reserved seat fee.
Standard seats – covering rows 6 to 15 & 18 to 31 – where customers can pre-select their preferred window or aisle seats or ensure that they sit together, for a fee of €5/£5, with priority boarding added for a supplement of €2/£2.
Additionally, Ryanair customers who do not wish to pre-select their seats can check-in during the period from 7 days to 2 hours prior to their flight and they will be assigned an allocated seat at no cost.
Customers who have already purchased priority boarding for flights departing after February 1, 2014, can select a standard seat free of charge when checking-in online.
Ryanair’s Robin Kiely, said: ‘Ryanair is listening to our customers and responding, so that they can continue to enjoy the lowest fares and most on-time flights, but can also benefit from these recent improvements to Ryanair’s industry leading customer service. All Ryanair customers may now bring a (small) second bag on board, enjoy an easier booking process on our improved website, ‘quiet flights’ pre-8am and post-9pm, and customers can now choose their preferred allocated seat on all Ryanair flights from 1st February.
Ryanair will next introduce a ‘My Ryanair’ customer registration service at the end of December, allowing customers to save their personal details to make even faster bookings. This will be followed by a ‘Share the Fare’ feature, a ‘Fare Finder’ feature and mobile boarding passes before the end of April 2014.
These service improvements will be in addition to the 12 new routes from London Stansted airport, which begin in April 2014, as Ryanair offers our customers an even greater choice of destinations, as well as Europe’s industry leading customer service.’