Author: Shawon Hannan

Cunard is offering four new opportunities for travel agents to explore their ships, enhancing the agents’ understanding of the cruise experience.With exclusive visits scheduled in Southampton, agents will have the chance to tour the iconic fleet, including the newly introduced Queen Anne.Cunard has unveiled additional ship visit dates for travel agents, being part of the company’s strategy to engage more closely with the trade sector. These opportunities allow agents to familiarise themselves with Cunard’s state-of-the-art vessels, thereby enhancing their ability to market cruise packages effectively. The added dates and venues underscore Cunard’s commitment to strengthening relationships with travel partners by…

As global air travel reached a record high in 2023, the aviation sector achieved remarkable improvements in baggage handling, reducing mishandling rates significantly.Recent data highlights a drop in the mishandling rate, even as the number of passengers exceeded pre-pandemic levels. This success marks a critical milestone for the industry.The aviation industry has recorded a notable decrease in the rate of mishandled baggage, dropping from 7.6 to 6.9 per 1,000 passengers in 2023. This improvement coincides with passenger numbers exceeding pre-pandemic levels for the first time in five years, demonstrating the sector’s capacity to enhance efficiency despite increased demand.With a strong…

Recent analysis highlights significant variations in UK airline punctuality based on Civil Aviation Authority data.Wizz Air registered the longest delays, while Jet2.com and Emerald Airlines excelled with their timeliness.UK Flight Punctuality RankingsA recent analysis of Civil Aviation Authority data has brought to light the UK airlines with the best and worst records for flight delays in 2023. This comprehensive study considered all scheduled and chartered departures from UK airports by airlines operating over 2,500 flights last year. The average delay registered across all flights was 20 minutes and 42 seconds.Top and Bottom PerformersWizz Air was notably ranked at the bottom,…

Silversea has officially welcomed its newest addition, the Silver Ray, into its prestigious fleet, marking a significant milestone. This inauguration was commemorated at an elegant ceremony in Lisbon, underscoring Silversea’s growth trajectory.The ship was named by the accomplished Dr Maria Josefina Olascoaga, reflecting the cruise line’s commitment to science and exploration. Her role as godmother highlights Silver Ray’s alignment with innovative oceanographic initiatives, enhancing Silversea’s industry position in luxury and expedition cruising.A Milestone CeremonySilver Ray, the second ship in Silversea’s Nova Class, was aptly named in an exclusive ceremony held onboard in Lisbon. Dr Maria Josefina Olascoaga, renowned for her…

Explora Journeys is poised to introduce new itineraries sailing from the United Kingdom, targeting luxury seekers in the British market. The strategic move aims to offer convenience and opulence, eliminating the need for air travel.MSC Cruises’ chief executive, Pierfrancesco Vago, announced plans for Explora Journeys to operate northern Europe itineraries directly from UK shores. This initiative is designed to provide British customers with a ‘luxury experience’ that is accessible without flying. The anticipated launch of the service within the next couple of years aims to reinforce the brand’s presence in the UK market.The integration of LNG technology underscores the brand’s…

As the travel industry navigates through evolving consumer preferences, Go Cruise & Travel is making a significant move. The franchise, led by Rich and Yvonne Sharp, has announced plans to establish its first high street presence, aiming to enhance customer engagement through personal interaction.This strategic expansion highlights the franchise’s commitment to face-to-face sales, which Rich and Yvonne believe is pivotal for business growth. Situated in Goole, East Yorkshire, the new shop signifies a progressive step from their home-based operations, reflecting the changing dynamics in consumer travel needs.Venturing into the High StreetThe decision to open a high street shop stems from…

The Hotlist returns post-pandemic to spotlight outstanding performers in cruise and adventure travel. It’s a testament to industry resilience.This edition features 35 categories with winners chosen by agents and consumers, highlighting excellence in various segments.In its first edition since the pandemic, The Hotlist has been relaunched, marking a significant milestone in the travel industry. This revered supplement aims to highlight top suppliers in the cruise and adventure sectors. Reflecting the voices of both agents and consumers, it features 35 comprehensive categories.The selection process involved Travel Weekly agent readers, who cast their votes across 25 categories. These categories covered various travel…

The Competition Appeal Tribunal (CAT) has sanctioned a pivotal class action against Visa and Mastercard. This development comes as a significant relief to many travel and hospitality businesses that claim to have been overcharged.Specialist law firm Harcus Parker initiated these proceedings with the aim of securing repayments for alleged excessive ‘multilateral interchange fees’ on corporate card payments. The firm aims to address what they describe as ‘anticompetitive and unlawful’ practices.The initiation of this class action lawsuit stems from longstanding disputes over ‘multilateral interchange fees’ (MIFs) applied to corporate card payments. These fees form a notable component of the merchant service…

Travellers flying with Emirates from Dubai this summer are urged to prioritise punctuality. The airline expects increased traffic and potential delays.To ensure a smooth travel experience, passengers are advised to allow sufficient time for airport formalities, especially on busy days.Punctuality: A Priority for Emirates PassengersEmirates has issued a strong reminder to its passengers travelling from Dubai International Airport this summer, emphasising the need for punctuality. With expectations of high passenger volumes and increased congestion, particularly during peak travel times such as the Eid Al Adha holiday, the airline encourages travellers to plan ahead. Passengers are advised to complete immigration control…

Etihad Airways has seen a notable increase in passenger numbers. This increase is reflective of their strategic growth and operational efficiency efforts.With a fleet expansion and increased service destinations, Etihad is rapidly enhancing its market position. The airline is adapting well to industry challenges, asserting itself as a formidable competitor.Significant Surge in Passenger NumbersEtihad Airways has reported a remarkable increase in passenger numbers, climbing 38% in the first five months of the 2024 fiscal year. During May alone, the UAE airline successfully transported 1.5 million passengers, showcasing a robust demand for air travel despite increasing operational capacities.The airline’s ability to…