Amex GBT Guest T&E supports self-service profiles and bookings, payment, on-trip spend, expense tracking, and on-trip support all in one place.
American Express Global Business Travel (Amex GBT) (NYSE: GBTG), a top provider of software and services for business travel, expense management, and meetings & events, has introduced a new platform built to handle the full scope of guest travel and expense (T&E) requirements.
Designed specifically to ease the burden of managing travel for individuals outside an organisation’s workforce, the new Guest T&E solution simplifies processes across a variety of use cases—such as internships, recruitment, independent contractors, and advisory consultants. The platform is adaptable and scalable, providing tailored support for the diverse needs of non-employee travellers.
According to an internal survey of 100 Amex GBT client managers, 87% responded that their customers do not have a streamlined or standard way across their business to manage non-employee travel and expense. This new launch aims to fill that gap by delivering a single, integrated platform to bring efficiency and visibility to non-employee travel workflows.
“For many companies the guest travel and expense experience is complex and messy for the people that manage it and an overlooked opportunity to make a good first impression for the people using it,” said Evan Konwiser, Chief Product and Strategy Officer at Amex GBT. “Our new Guest T&E platform solves for this by seamlessly integrating to simplify budgets and booking, expenses incurred on the trip and then reconciling it all seamlessly on the back end with secure, flexible tech that can be used once or multiple times depending on need.”
Managers, and event organizers can save time and gain transparency with the ability to seamlessly create events, invite guests, set travel parameters, and track expenses in real-time. Travelers can have a frictionless experience with the ability to securely complete their own profiles, self-book their travel through Amex GBT’s business travel marketplace, and benefit from 24/7 travel support.
Key platform features include:
- Easy guest traveler booking and ability to seamlessly create events and invite guests
- Travelers can securely complete their own profiles and self-book through Amex GBT’s business travel marketplace
- 24/7 travel support
- AI powered technology that supports automatic receipt scanning and smart expense justification
- Near real time expense workflow with accrual and posting data to finance systems
- A virtual card can be issued to travelers to use as a payment method for travel booking and for on-trip expenses using the pre-defined budget set by the person requesting the travel.
The platform is currently available to Amex GBT customers at the U.S. point of sale.
