London named Best Business City in the world by Business Traveller

London has been named ‘best business city in the world’ for the second time by Business Traveller Asia Pacific magazine, a publication that celebrates the travel and hospitality industry.

The annual travel awards identify achievers in hospitality, travel and business as recognized by readers through a poll conducted by an independent market research company. The award was announced at the Island Shangri-La Hong Kong on September 12, 2019.

Between 2017 and 2019, Chinese business visitors recorded a 104% increase year on year – from 26,860 business visitors in 2017 to 54,830 business visitors in 2019. The rise in travel comes as Chinese businesses are discovering that the UK capital is open for business.

The pharmaceutical industry, at 27 percent, is the largest source of Chinese incentive groups following by the IT sector at 16 percent. Direct sell, automotive, banking and insurance are also important sectors, London and Partners said in a release.

Bingbing Zhao, Chief Representative, Greater China, London & Partners, said: ‘We are honoured and delighted to accept this award on behalf of London. China is a hugely important market to the UK capital in terms of both visits and spend with Chinese business visitors boosting the economy by GBP39 million in 2018.

‘London remains one of the best places in the world in which to grow a global business. It’s convenient, collaborative and connected. It’s a world class city with everything needed to help your business succeed: favourable time zones, access to banks and finance, regulators and government bodies, plus world leading universities and talent.

‘Over 40% of European HQ’s are based in London, which allows quick access to decision makers. And there’s an incredible mix of old and new – highly unique-venues as well, which is very attractive for event planners and delegates. All of this makes London a truly international business city.’

Chinese travellers can now fly direct to the UK from 11 airports, with new options from Changsha, Sanya, Shenzhen, Wuhan, and Xi’an. The new route from Beijing to Edinburgh with Hainan Airlines brings to three the number of UK cities served by direct routes from China alongside London and Manchester.

Edinburgh Airport named ‘Airport of the Year 2013’

Edinburgh Airport has been named ‘Airport of the Year’ (over six million passengers) at the Airport Operators Association Awards in London.

The Airport Operators Association is a trade association that represents the interests of UK airports, and the awards are voted for by airlines.

Gordon Dewar, Edinburgh Airport’s chief executive, who attended the ceremony with Colin Murray, head of airside, and Sarah Gardiner, head of terminal operations, received the award.

Dewar said: ‘This award is a tremendous validation for Edinburgh Airport. The fact that it is voted for by airlines shows that our strategy is working. They’re at the core of all that we do.’

David Wilson, chief operating officer, said: ‘We’ve worked hard with our airlines to better serve their needs and make sure our service is world class.

‘We’re delighted that our airlines have voted us Airport of the Year. Edinburgh Airport is all about working together as a team to provide great customer service. We will continue to work hard to ensure we remain the airport of choice for the millions of people that travel through.’

This is the fifth major award for Edinburgh Airport this year. The airport was named ‘Scottish Airport of the Year’ in June, ‘Best in Britain’, and one of the top three in Europe, for passenger satisfaction at the Airport Service Quality (ASQ) Awards, and ‘Best European Airport (5-10m passengers)’ at the ACI EUROPE Best Airport Awards.

Edinburgh Airport has recently announced several new routes for 2014, including the first direct service to Chicago, which is set to commence in May 2014. In addition, the airport is set to start a GBP25m terminal expansion in mid-October, which will provide passengers with a new modern security facility and retail space.

Skyscanner survey names Heathrow Europe’s best airport for families

London Heathrow has been named the best European airport for families, according to a study conducted by travel search site, Skyscanner.

Skyscanner commissioned the study with the help of 35 family travel experts, who rated Europe’s top 20 airports by passenger numbers, for their family facilities. Paris Orly and Moscow DME failed to qualify as not enough valid scores were received for those airports.

Each airport was marked for its baby changing facilities, security process, food offerings and entertainment, as well as an overall general family friendly score to take into account accessibility, the check-in process and baggage reclaim.

In 2012, the same Skyscanner study named Heathrow the least family friendly airport in the UK. The airport has faced tough competition across Europe, including from the major hubs of Frankfurt and Paris Charles De Gaulle.

Skyscanner’s Mary Porter commented: ‘This is great news for Heathrow and, although the sample was small, it is these personal experiences by those in the know that really demonstrate how well an airport is meeting the needs of its youngest customers.

‘Flying with a family can be challenging and it is great to see airports addressing this. Judging by the results of our study, this has certainly paid off for Heathrow and our hope is that other airports will now look to take similar steps, making life as easy as possible for flying families.’

Europe’s busiest airport, carrying almost 70 million passengers each year, London Heathrow is also presently the world’s busiest airport. The airport said that over the past 18 months it has invested heavily in its facilities for families, including the introduction of play areas in each terminal and a dedicated family lounge.

The study focused on families with pre-school children and was conducted from June to September this year. The family travel experts included bloggers from across Europe, including Spain, Italy, Russia and Germany.