BA introduces buy-before-you-fly duty free service

British Airways, a UK-based airline, in association with Tourvest Duty Free, an international in-flight retail specialist, has introduced a buy-before-you-fly duty free service from today on the airline’s long-haul flights.

With the Christmas market particularly in mind, BA has introduced the service that will enable its passengers to pre order their duty free requirement from a broad selection that includes top brands, and have their order delivered to their seats on certain selected routes. The service has also been introduced to cater to the 17 percent of passengers that BA says accidentally leave presents at home, and the 32 percent of passengers that have stated that they would consider buying their Christmas gifts on board flights.

Peter O’Shea, British Airways on-board retail executive, said: ‘Our new pre-order service is a convenient and hassle-free way for customers to choose from a wide range of top brands, travel exclusives and tax-free purchases. It also means less to carry in their luggage.’

The selection of gifts include; accessories, apparel, souvenirs, beauty, children’s gifts, cigarettes, confectionery, fragrances, gadgets, gifts, jewellery, liquor, sunglasses, watches and writing instruments.

According to BA, the top gifts available to buy in advance and at a discount from regular prices include Boo, a toy Pomeranian dog that costs £18, a Swarowski Crystal Rocking Santa that costs £32, a Classic Mini Wireless Computer Mouse, based on the classic Mini Cooper of the 1960’s, that costs £35, Ray-Ban Aviator folding sunglasses at £155, and a Barbara Rihl Crossover bag London Chic, from Parisian brand Barbara Rihl, that costs £100.

Airport shops exploit travel-sized toiletries

Travel sized toiletries that are popular with tourists because of their space saving convenience can in fact be costing them many times the price of the same products in their standard sizes.

According to research that has been reported in the Daily Mail, airport shops are charging holidaymakers up to eight times the price for toiletries in miniature packs, when compared to what they would have paid for a regular sized bottle at a supermarket. Airport shops are cashing in on the popularity of miniature toiletries since the authorities introduced a 100ml limit on fluids and pastes in hand luggage when passengers are flying abroad. undertook the study, and compared the prices of a number of branded toiletries sold in standard bottles in well known High Street retail outlets, with the smaller packages sold in Manchester and London airports. Among the disparities found was a 35ml can of Dove antiperspirant at an airport costing £1.99, while a 150ml can could be purchased from High Street outlets for just £1. Worse still, was a 50ml bottle of Johnsons Top to Toe Bath for babies that Boots charge £1.99 for at their airport outlets, while a bottle that is ten times the size, at 500ml, can be purchased from Asda stores for £2.67, making the airport version 845 percent more expensive per millilitre. spokesperson, Bob Atkinson, told the Mail, ‘Whilst security regulations are tight in airports in this day and age, consumers can easily get caught out paying over the odds for their toiletries. We found over 30 products where the mark-up was over 100 per cent – or double the normal price per ml.’

‘Mini’ surprises at Delhi Duty Free

Delhi Duty Free has announced that it has launched a car-giveaway campaign.

The company has launched its first car promotion, ‘Where’s your Mini?’ Travellers who shop at the Delhi Duty Free malls between July and September this year stand a chance of winning a new Mini Cooper, manufactured by Mini, a subsidiary of BMW. Visitors need to spend at least $50 to be eligible for the prize. For each $50 purchase, customers will receive a coupon that could entitle them to win the car. If they use a Visa debit or credit card for the purchase, they will receive two coupons.

The promotion will be valid across all product categories at the duty free shops and will include perfumes and cosmetics, alcohol and tobacco, confectionery and destination products.

Steve O Connor, the CEO of Delhi Duty Free Services Pvt Ltd, said, ‘Continuing the legacy of putting on offer the finest and luxurious of products, starting from Volkswagon Beetle, Harley Davidson, Mercedes Benz C-Class, Delhi Duty Free has for the first time brought in the extremely luxurious BMW Mini Cooper for its travellers. We want our travellers to have the finest retail experience and we are more than happy to go out of our way to enhance the experience for them. DDFS has always looked to engage with customers in multiple ways and this offer is yet another offering from our end for our esteemed travellers.’

Delhi Duty Free Services Pvt Ltd is a joint venture between DIAL (Delhi International Airport Private Limited), IDFS Tradings (P) Ltd and ARI (Aer Rianta International). It manages and operates the Duty Free Shops at Terminal 3 of the Indira Gandhi International Airport in Delhi, and is claimed to be the largest duty free retail operator in India.

Duty Free and Travel Retail Outlets Draw Travellers

The duty free and travel retail industry is set to grow, as more and more travellers opt for shopping at retail outlets based at airports, according to the Tax Free World Association (TFWA).

The TFWA is an association of duty free and travel retail companies, and provides a platform between suppliers and organisers.

At the TFWA Asia Pacific & GATE ONE2ONE 2012 event held recently in Singapore, the association reported that around 50 percent of the revenues of most of the world’s international airports are generated from duty free, travel retail and other non-aviation transactions. While Paris Charles de Gaulle airport in France, has reported that such revenues account for around 60 percent of total revenues for the airport.

The duty free and travel retail industry worldwide claims to offer premium products to travellers at international airports, as well as on airlines, ferries, cruise lines, ports, and at duty free stores at numerous locations globally, generating around £30 billion in total sales per year.

In 2011, the Asia Pacific region was more successful than Europe in terms of duty free and travel retail sales, with revenues of £10 billion for the first time in more than 60 years of industry transactions, which represented an increase of 25.5 percent on 2010 revenues.

The association reports that 35 percent of the global duty free and travel retail sales are generated in the Asia Pacific region, with 34 percent in Europe, 23 percent in the Americas, 7 percent in the Middle East and 1 percent in Africa.

Global Travellers to Shop More at Airports In 2012

The UK-based hotel company, InterContinental Hotels Group (IHG), has released details of a study that suggests that global travel trends are set for a change in 2012 with an increase in airport retailing.

The survey has shown that travellers are shopping more at airport stores, with global airport retailing being worth £16 billion in 2012, making it the second fastest growing retail channel next to e-retail. Women that prefer to travel light and shop at the airports outnumber men, the research results indicated.

Travel in 2012 will be defined by the use of the Internet for just about everything, including booking flights and hotels, purchasing parking, and acquiring hotel and in-flight amenities. Travel companies are set to benefit from new services on the Internet, with travellers using the web to order food at restaurants in advance, so that it is ready for them on arrival, and to order goods in flight that are delivered when they return home. The IHG report dubs this growing phenomenon, ‘from tablet to table’.

New global travel patterns are also affecting local geographies, with the development of smaller towns around airports that are away from the main cities. IQ development is expected to be another growth area, with Forbes tipping the ‘Brain Development’ software industry to become a trillion-dollar earner, from the $265m that it currently takes in the US.

Research is also showing 100 new airports will be opened in China by 2020, while the Dubai World Centre Airport in the UAE will provide facilities including a golf course and the world’s biggest shopping mall.

Joe Ferry, the company senior vice president of global innovation and design, has said, ‘IHG is an insight led business and understanding the requirements of our guests both today and pre-empting what they may look like in the future is key to building our brands and nurturing loyalty. The Re-mapping trend, for example, is evidence of this. As we see the rise in populated areas outside of main city centres, our recently launched Hualuxe Hotels and Resorts brand will aim to cater for the specific needs of the Chinese traveller and also support the rapid growth of some of these Tier 2 and 3 cities in China.’