Ryanair offers Stansted to Poznan from £15.99, introduces customer service improvements

Ryanair, an Ireland-based low fares airline, has said that passengers can now book to fly from London Stansted to Poznan in January and February, from £15.99, as part of its weekly ‘Bargain Thursday’ promotion.

From midnight of November 28, passengers can book 100,000 ‘Bargain Thursday’ seats on over 1,000 European routes, including London Stansted to Poznan, at prices starting from £15.99, for travel from Monday to Thursday in January and February. The ‘all in’ low fares are only available until midnight of December 2.

Ryanair’s £15.99 sale fare includes all non-optional taxes, charges and fees, so that passengers who only travel with carry-on luggage and decline the priority boarding service can book, check-in online and fly for this advertised £15.99 fare on these ‘Bargain Thursday’ flights.

Ryanair’s Robin Kiely said: ‘Only Ryanair sells Europe’s lowest fares with no fuel surcharges guaranteed, across over 1,600 routes, connecting 183 destinations, while delivering Europe’s No 1 customer service, with the most on-time flights, fewest cancellations and least mishandled bags.

Separately, Ryanair said that starting from Sunday all Ryanair passengers may now bring a second small carry-on bag (35 x 20 x 20cm) aboard, in addition to a free 10kg cabin bag allowance, while its boarding card reissue fee has been cut from €70/£70 to €15/£15 for customers who have already checked-in online.

The latest customer service improvements are part of a wider plan that includes the launch of the new customer-friendly Ryanair.com home page. The airline has also introduced quiet flights and 24-hour grace periods for correcting minor booking errors. Other measures, such as reducing standard airport bag fees from €60/£60 will be introduced from January 3, and fully allocated seating from February 1, the airline said.