ScotRail, the railway network in Scotland, has announced the installation of a touch-screen machine at Aberdeen station in Scotland, for faster dispensing of tickets to rail passengers.
The company has chosen Aberdeen Station as the first venue to receive its touch-screen ticket-dispensing machine, ToDler, due to it issuing around 11,000 departure tickets every month, and the fact that it is one of the busiest stations on the network. The machine is scheduled to be on trial at the station for the next six months, during which time the responses of passengers using the facility will be monitored.
Sean Duffy, the commercial director at ScotRail, said, ‘This touch-screen machine will make a real difference for our customers in Aberdeen by making it faster and easier to collect pre-booked tickets.
It highlights our ongoing commitment to further enhancing Scotland’s railways.’
Parkeon, a company that manufactures other automatic fare collection systems for the public transportation industry, manufactures the ToDler machine.
Paul Moirano, the Parkeon sales director for UK Rail, said, ‘We’re making it easier than ever before to get from online to on-train.
ToDler is dedicated purely to the collection of pre-paid tickets, thereby speeding up station throughput and enhancing the passenger experience.’
Aberdeen station has also recently benefited from image initiatives, with volunteer gardeners planting floral displays as part of a programme conducted by the company at 11 railway stations in Scotland, asking non-profit organisations to adopt a station. Aberdeen station has been adopted by the Aberdeen in Bloom programme, conducted by The City Council.