Employee well-being was a key factor in the sale of Miles Morgan Travel to Hays Travel.
Founder Miles Morgan prioritised his team’s future, leading to a strategic decision to ensure their prosperity.
The Strategic Sale to Hays Travel
Miles Morgan cited the happiness of his team as a pivotal factor in his decision to sell Miles Morgan Travel to Hays Travel. The agency, comprising 19 branches, was sold for an undisclosed amount. According to Morgan, the well-being and future of his employees remained paramount throughout the negotiation process.
Morgan expressed his admiration for his employees, describing them as a “sensational bunch” who performed remarkably over the last 18 years. He shared that their primary concern during the sale was ensuring his happiness, which he found humbling and reflective of the team’s integrity.
Importance of Finding the Right Fit
Morgan emphasised the significance of selecting the right organisation to acquire his business, acknowledging the importance of safeguarding employees’ interests. He stated that finding the right ‘home’ was crucial, highlighting his longstanding relationship with John and Irene Hays as a key element in his decision-making process.
Over the past 30 years, Morgan and Hays Travel have developed a robust relationship. Understanding the core values and priorities of Hays Travel was reassuring for Morgan as it aligns with his philosophy of people-centric management.
Staff Reception and Reaction
Upon learning the news of the acquisition, employees reacted positively, embracing the change with enthusiasm. They maintained their professional ethos, focusing on the future opportunities that Hays Travel might bring.
Morgan commented on the impeccable manner in which his staff received the news, attributing their positive outlook to their commitment to the company’s prosperous future. Their professionalism shone through, proving pivotal to a smooth transition.
Why Staff Happiness Matters
Staff happiness was not merely a byproduct of Morgan’s values but an essential component of the company’s success and future trajectory. Happy employees contribute significantly to the operational efficiency and morale of an organisation, thus impacting overall performance.
Morgan’s acknowledgment of staff happiness underscored a broader industry trend where companies prioritize employee satisfaction as a competitive advantage. This focus ensures motivation and loyalty, key drivers of operational success.
The Role of Leadership in Transition
Strong leadership played a critical role during the transition to new ownership. Morgan’s ability to connect with and motivate his staff was evident in the seamless handover of responsibilities.
The leadership qualities displayed during this transition period exemplified the importance of clear communication and trust between management and employees, fostering a culture of openness and unity.
Hays Travel: A New Chapter
As Miles Morgan Travel enters a new chapter under Hays Travel’s umbrella, the focus remains steadfast on maintaining high standards of service and employee satisfaction. Both organisations share a commitment to enhancing customer experiences while supporting their workforce.
This acquisition is seen as an opportunity for growth and development, potentially opening doors to new markets, innovations, and partnerships in the travel industry.
Conclusion of the Deal
The sale marked a significant milestone for both Miles Morgan Travel and Hays Travel, promising new opportunities and stability for their staff and customers alike. The enthusiasm and support from both teams highlight the potential for a successful collaboration.
The successful transition to Hays Travel emphasises the importance of staff happiness in organisational decisions.
This strategic alignment promises continued success and growth for all parties involved.
