Limitless Travel has announced a transformative initiative, unveiling six new levels of care to enhance its services for travellers with disabilities.
As a leading provider of accessible travel solutions, Limitless Travel continues to demonstrate its commitment to inclusive and personalised travel experiences.
Introducing Six Levels of Care
In a bid to enhance its service offerings, Limitless Travel has introduced a new structure featuring six distinct levels of care. This strategic move is aimed at ensuring that every client receives support tailored specifically to their needs. The company’s latest initiative reflects its commitment to providing personalised travel experiences for those with disabilities.
Levels of Care Explained
The first level, ‘Group Support & Holiday Assistance’, is provided as a standard across all holidays, catering to individuals who require minimal assistance. Meanwhile, the ‘Morning, Evening & Occasional Daytime Care’ package offers personal care assistance intermittently throughout the day, reflecting the needs of clients who already have such support at home. This package can also include necessary hoisting support facilitated by two qualified carers.
The Comprehensive ‘One-to-One’ Care Package
For those needing consistent support, the ‘One-to-One’ care package provides a carer throughout the day. Additionally, this level of care can incorporate hoisting services each morning and evening. Uniquely tailored to those requiring emotional support, the ‘Companionship’ package is structured for clients who do not need personal care but can benefit from a carer’s presence for daily activities. This approach helps in ensuring that customers experience a sense of community and support during their travels.
Expansion of Services and Client Feedback
Established in 2015 by Angus Drummond, Limitless Travel has witnessed a significant increase in repeat bookings, particularly its ‘Toast Of Italy’ trip, which recently sold out exceptionally fast. Customers have expressed confidence in the brand’s ability to deliver accessible travel solutions, proven by the high level of repeat business. This feedback underscores the importance of inclusive travel options and the company’s sensitive approach to meeting individual traveller needs.
Growth Beyond the UK
Pre-pandemic, Limitless Travel’s offerings consisted of five UK-based coach holidays. However, their expansion now includes long-haul and cruise holidays. New customers often begin their journey with domestic trips, later opting for overseas adventures as confidence builds. Drummond highlights the transformative impact these experiences have on clients, illustrating the potential of accessible travel.
Strategic Partnerships and Future Outlook
In line with its broadened service range, Limitless Travel has partnered with Celebrity Cruises to launch four sailings in 2025. Such collaborations not only diversify offerings but also align with the company’s vision for an inclusive, seamless travel experience. Moving forward, Limitless Travel aims to further innovate and lead the market in accessibility, ensuring that travel is a viable option for everyone, regardless of personal challenges.
The Commercial Imperative of Inclusion
Industry experts continue to urge travel firms to recognise the significant commercial benefits of inclusivity. As Limitless Travel exemplifies through its tailored services, inclusive travel is not just socially responsible but economically advantageous. This holistic approach highlights the potential for growth and customer satisfaction in catering to diverse needs.
Limitless Travel’s introduction of six care levels marks a significant step in accessible travel, ensuring all clients receive tailored services.
With strategic partnerships and a focus on inclusivity, the company is poised to lead the market in accessible travel solutions.
