A recent familiarisation trip has led to a significant sales surge for a Travel Counsellors agent.
Travel Counsellor Emma Otter attributes her impressive sales increase to her experience aboard a Cunard cruise. Her bookings leapt by 120% after participating in a transatlantic journey.
Emma Otter, a seasoned Travel Counsellors agent, has experienced a remarkable boost in her sales following an inspiring familiarisation trip with Cunard. A part of a transatlantic sailing on the Queen Mary 2 in July 2023, Otter’s understanding and appreciation of the brand grew profoundly, causing her bookings to soar. This experience has fundamentally changed her perception, enabling her to suggest Cunard with newfound confidence.
However, the firsthand experience on the fam trip was eye-opening. She developed a deeper understanding of the brand’s offerings and the unique experiences it provides, which transformed her into a staunch advocate for Cunard.
This significant increase not only enhanced her reputation within Travel Counsellors but also among her clientele, as she could personally endorse the brand’s quality and experience.
She has accrued enough points to cover one-third of a family cruise from New York to Southampton, demonstrating the tangible benefits of the rewards program.
The future cruise will serve as both a personal celebration and a professional testament to Emma’s transformed view of Cunard’s offerings.
The recognition from industry leaders such as Struthers adds to Otter’s credibility and highlights the effectiveness of familiarisation trips in driving agent sales.
Her journey from scepticism to advocacy exemplifies how direct engagement with a brand can transform professional practices.
In conclusion, Emma Otter’s success story is a testament to the power of experiential learning in the travel industry.
By embracing opportunities to directly interact with travel brands, agents can better serve their clients and drive remarkable sales growth.
