Experiencing a Fred Olsen Cruise Lines fam trip allowed me to challenge many preconceived notions about the brand. The trip provided firsthand insights, which proved invaluable upon returning to work.
The frequent assumption that Fred Olsen Cruise Lines is predominantly for older passengers is widespread. Many customers dismiss the brand for this reason, and admittedly, I used to share this view.
However, the fam trip revealed a different reality. There were indeed guests ‘of a certain age’, but I was surprised and somewhat disappointed to find many younger travellers and even a few families aboard.
Fred Olsen Cruise Lines may not appeal to those seeking all-singing, all-dancing ships, but it excels in what it offers. The activities organized by Pam White, our account manager, showcased the line’s unique strengths.
Featuring a balanced mix of educational sessions and leisure time, the trip helped us understand the cruise line’s ideal customers. This firsthand experience is why suppliers invest in fam trips.
The value of this experience became clear soon after my return. The first customer I attended was interested in a fjords cruise, and my newfound knowledge secured the booking.
Two other customers, already booked but anxious about potential boredom and dressing up, decided to keep their reservations after my reassurances based on the trip. Additional bookings have since followed.
The trip was not only educational but also enjoyable, thanks to the company of fellow travel agents. It resembled a reality TV experiment where 14 strangers were placed on a ship to see how they got along.
Fortunately, there were no conflicts, and everyone behaved professionally. This positive group dynamic further underscored the importance of such trips for professional networking.
Reflecting on the experience, it’s evident why investing in fam trips is beneficial for suppliers. The newfound appreciation and understanding of Fred Olsen Cruise Lines not only assist in sales but also in personal travel planning.
I am now considering Fred Olsen for my own holiday. This fam trip has broadened my perspective and will likely influence my future travel choices.
One amusing post-trip query remains: does anyone know M&S’s refund policy without a receipt?
Regardless of this, I have some unused striped pyjamas, a flat cap, and a pipe available if anyone is interested.
The Fred Olsen Cruise Lines fam trip has significantly altered my perceptions. The firsthand experience has equipped me with valuable insights, enhancing my ability to serve my clients effectively.
