Travel operators are urging caution amidst ongoing wildfires on the island of Kos. The situation is rapidly evolving, with tourists being directly affected.
Both Jet2 and easyJet holidays have been proactive in updating their customers, emphasising safety and adherence to local guidance as they continue to monitor developments closely.
Current Wildfire Situation
The Greek island of Kos is experiencing significant disruption due to ongoing wildfires. Firefighters are actively battling the blazes with the aid of water-dropping aircraft and helicopters flown in from Athens. As of Monday, more than 100 firefighters were engaged in efforts to control the fire and protect both residents and tourists. The situation has necessitated the evacuation of tourists from various hotels on the island.
Tour Operators’ Response
Jet2 has swiftly addressed the situation, reassuring customers that their priority remains the safety of both tourists and staff. Customers have been advised to adhere to instructions from local authorities and hotel management. EasyJet holidays similarly stressed the importance of following official guidance while offering support at evacuation rendezvous points. These operators are also keeping travellers informed through regular email and SMS updates.
Both Jet2 and easyJet continue to operate flights, though they have alerted customers to potential congestion at airports. Travellers are advised to anticipate delays and plan accordingly. The majority of the island remains unaffected, allowing planned holidays to proceed where possible.
Weather-related Challenges
Beyond the wildfire risks, adverse weather across the eastern Mediterranean, including thunderstorms, is causing further disruptions. This has led to slot delays affecting flights not only to Kos but also to other destinations in the region.
Jet2 has highlighted possible delays due to these weather conditions, advising customers to prepare for extended travel times both to and from affected areas. This operational alert is a reminder for travellers to remain adaptable and patient during such crises.
In light of the above challenges, both operators are striving to maintain as much of their schedule as possible, though they acknowledge that some itinerary changes might be unavoidable. Travellers are urged to continuously check for updates as situations evolve.
Customer Communications
Communication is key in times of crisis, and operators have prioritised delivering timely and accurate updates to ensure customer safety and reassurance. Jet2 and easyJet have implemented multiple channels to reach their customers, including emails, SMS, and direct engagement at airports.
These efforts are aimed at keeping customers informed and supported, especially those who face immediate disruptions. Providing guidance and assistance on the ground is a critical part of their crisis management strategy.
Guidance for Travellers
For those planning to travel to Kos or other affected areas, Jet2 and easyJet are offering guidance on how to proceed. Customers should remain in contact with their operators and check emails for potential itinerary changes.
Despite the situation, many areas on Kos remain unaffected, and both operators are dedicated to continuing holidays where possible.
Operational Adjustments
Jet2 is actively coordinating with air traffic control to minimise flight disruptions. Their UK-based operations team is working diligently to adhere to schedule, although some delays might occur.
Customers are advised to allow extra time for airport procedures, as additional wait times might arise due to the ongoing weather and wildfire challenges.
Jet2 is committed to maintaining flight operations and will board flights as efficiently as possible to align with air traffic control clearances. Travellers should prepare for some level of disruption and patience is encouraged.
Conclusion of Current Situation
The current crisis in Kos is a testament to the unpredictability of natural events and their impact on travel plans. Jet2 and easyJet are demonstrating their commitment to customer safety through proactive communication and operational adaptability.
As the situation on Kos unfolds, the focus remains on safety and effective communication. Travellers are encouraged to stay updated and follow guidance as they navigate these challenges.
