Gatwick Airport has distinguished itself as the first UK airport to earn the Airports Council International (ACI) Level 1 Accessibility Enhancement Accreditation.
This accolade is a testament to Gatwick’s commitment to enhancing the travel experience for passengers with disabilities through numerous innovative initiatives and collaborations.
In a significant move, Gatwick Airport has been awarded the ACI Level 1 Accessibility Enhancement Accreditation, recognising its dedication to improving access for passengers with disabilities. This pioneering achievement underscores the airport’s strategic focus on inclusivity.
The accreditation highlights Gatwick’s adoption of various programmes aimed at enhancing accessibility. These include the introduction of sensory rooms and the Sunflower Lanyard scheme for individuals with hidden disabilities.
Among Gatwick’s many initiatives is the opening of a sensory room, a first for UK airports in 2018. This space provides a calming area for passengers requiring additional support.
Further advancing their commitment, Gatwick created bespoke access guides to assist passengers in navigating the airport smoothly and comfortably.
The airport’s success in accessibility has been bolstered by strategic partnerships with industry experts and advocates.
By leveraging these collaborations, Gatwick ensures continuous improvement and innovation in accessibility services, setting a benchmark for other airports.
Gatwick’s accessibility manager, Anna-Ruth Cockerham, emphasized the airport’s ongoing efforts to enhance accessibility, stating the team is ‘extremely proud to lead the way’ with several initiatives.
The airport plans to continue working with partners to further objectives of being ‘an airport for everyone, whatever your journey.’
Olivier Jankovec, ACI Europe director general, commended Gatwick’s efforts, noting, ‘The AEA programme provides a continuous path for improvement in airport accessibility.’
His comments reflect the industry’s recognition of Gatwick’s role as a leader in accessibility initiatives, encouraging other airports to follow suit.
Gatwick aims to set new standards in accessibility, striving to create an inclusive environment for all passengers.
Their vision is supported by a range of tailored services and facilities designed to meet diverse needs.
Future plans include expanding current initiatives and launching new projects to support all passengers with disabilities.
Gatwick Airport’s ACI accreditation marks a significant milestone in its journey towards inclusivity, setting an industry precedent.
The airport’s ongoing dedication to accessibility promises a better travel experience for passengers with varied needs.
