Author: News Team

Fred Olsen Cruise Lines has strategically augmented its management team by inaugurating a role dedicated to guest experience optimization.Doug Glenwright, a seasoned expert with over 20 years of experience, has been appointed to spearhead this transformation, reinforcing the company’s commitment to customer-centric services.Introduction of the Guest Experience DirectorFred Olsen Cruise Lines has made a strategic appointment by bringing Doug Glenwright on board as the new Guest Experience Director. With over 20 years in the travel sector encompassing retail, leisure, and financial services, Glenwright is poised to enhance the guest experience significantly. Previously associated with renowned brands such as Tui and…

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In a strategic move, APT has appointed Michelle Ryan as its inaugural country manager for Ireland. This appointment signifies APT’s commitment to strengthening its presence in the Irish market.Michelle Ryan, with over a decade of experience in the travel sector, will report to Brad Bennetts, APT & Travelmarvel’s head of sales and business development. Her role will involve fostering existing relationships and establishing new partnerships with travel agents across Ireland.APT is focusing on reinforcing its market presence in Ireland by appointing Michelle Ryan as the first dedicated country manager. Her extensive experience in sales and business development is expected to…

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On National Travel Agent Day, operators such as EasyJet holidays, P&O Cruises, and Riviera Travel have introduced unique offers. These incentives not only recognise the efforts of travel agents but also solidify the partnership between these operators and their trade allies.As the travel industry thrives post-pandemic, these substantial rewards and competitions highlight the importance of travel agents in connecting operators with clients. This celebration offers agents an opportunity to benefit personally and professionally, enhancing their motivation and dedication.Exciting Incentives from EasyJet HolidaysEasyJet holidays is celebrating National Travel Agent Day with a generous offer: £250 holiday credits to four lucky agents…

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EasyJet holidays is providing customers with an exciting opportunity to save significantly on their holiday plans. From now until September 16, they are offering discounts of up to £200 on holiday packages. This offer encompasses a wide array of destinations, promising memorable experiences at reduced prices.EasyJet holidays has introduced a promotional offer available to both travel agents and customers. By using the code HOLIDAYSALE, customers can save £100 on bookings of at least £800. For those spending £2,000 or more, the savings increase to £200. This discount applies to bookings made between September 5 and September 16, 2024.The trade booking…

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TTC Tour Brands presents a unique winter activity break in the Austrian Alps for 30 travel agents. This exclusive opportunity targets enhancing familiarity with TTC’s diverse offerings through direct engagement.As the agents compete for a place on this ‘epic’ experience, the initiative promises to strengthen brand-agent relationships and equip participants with firsthand knowledge to share with clients.Exclusive Opportunity for Travel AgentsTTC Tour Brands is offering an exclusive opportunity for 30 travel agents to embark on a winter activity break in the Austrian Alps this season. This fam trip, planned for December, promises an array of exciting experiences. Agents can participate…

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Intrepid Travel has unveiled a new platform to mark National Travel Agent Day, celebrating the essential role of travel agents in the industry.This day acknowledges the significant contributions agents make in supporting both holidaymakers and the broader travel sector.Today marks a significant occasion as Intrepid Travel celebrates National Travel Agent Day. This initiative, first introduced during the pandemic in 2020, underscores the indispensable role that travel agents play in the industry, not only supporting holidaymakers but also driving the travel sector forward.Launching today, Intrepid’s new agent hub offers an innovative platform equipped with video modules and up-to-date news on campaigns…

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Classic Collection has announced the inclusion of Ryanair flights in its package offerings, aligning with On the Beach’s airline agreements.This strategic move aims to enhance customer choice and provide competitive travel solutions.Introduction of Ryanair Flights into PackagesThe integration of Ryanair flights into Classic Collection’s package holidays marks a significant development in the travel industry. This initiative is expected to provide a broader range of travel options for customers, enhancing the value of the packages offered.Leveraging its relationship with parent company, On the Beach, Classic Collection will incorporate Ryanair flights through its extensive network of over 3,000 travel agent partners. This…

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The Advantage Travel Partnership has initiated a significant campaign aimed at rebranding the traditional term ‘travel agent’. This move intends to better represent the multifaceted roles undertaken by modern professionals in the travel industry.Launched on National Travel Agent Day, the campaign includes a comprehensive survey involving consortium members and industry experts, aiming to capture the sentiment towards the current nomenclature and potential alternatives.Rationale Behind the Name ChangeThe term ‘travel agent’ has been deemed outdated by many within the industry, prompting Advantage to seek a more fitting description that encapsulates the wide array of services these professionals provide. A recent survey…

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Cunard is embarking on its most extensive sales initiative to date, reaching over 250 travel agents across 70 UK locations. The campaign aims to strengthen relationships and provide agents with key brand updates, marking a significant step in Cunard’s commitment to its partners.During CLIA Cruise Week, a dedicated team will visit multiple travel agent head offices, including prominent names like Fred Olsen Travel and Panache Cruises. This initiative highlights Cunard’s determination to support agents by offering valuable insights and fostering collaboration, paving the way for more immersive customer experiences.Cunard is executing a bold sales strategy, as it plans to visit…

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Heathrow’s strategic planning this summer effectively managed unexpected challenges, like the recent Border Force strikes.Impressive coordination ensured continued smooth operations during peak travel periods, highlighting aviation resilience.Smooth Management of Heathrow StrikesThe recent Border Force strike at Heathrow was managed exceptionally well, with minimal disruption reported over the four-day period. Aviation sources highlighted the effectiveness of contingency plans implemented in collaboration with airport authorities. As a result, operations continued smoothly despite the timing coinciding with the end of school holidays, a typically high-traffic period.Collaboration and PreparednessAccording to a senior aviation source, the success during the strike was due to effective collaboration…

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