British Airways launches direct flights to Antalya for summer 2020

British Airways has announced the launch of flights between London Gatwick and Antalya, Turkey.

The summer route, which will operate on an Airbus A320 and run six times a week, will commence services on April 30, 2020, and is available to book from today.

A launch offer means flights start from £139 return in Euro Traveller or £387 return in Club Europe. Customers can also choose to cut the cost of their ticket through Avios part payment – they could pay £79 plus 10,800 Avios in Euro Traveller and £207 plus 35,100 Avios in Club Europe as part of the introductory offer.

Until October 29, customers can secure any British Airways Holiday booking with a deposit of £25 per person based on two travellers, so minimum £50 deposit per booking as against £150 charged normally.

Adam Carson, British Airways’ Managing Director of Gatwick, said: ‘Holiday makers can look forward to another option when flying to Turkey with British Airways next summer. After months in the planning, we are excited to announce the addition of Antalya to our network from Gatwick. We are committed to offering flights and holidays to a wide variety of destinations at competitive prices to help people get their travel plans off the ground.’

A holiday hotspot, Antalya is considered the gateway to the Turquoise Coast with some of the most stunning landscapes in Turkey. The beaches and crystal-clear Mediterranean Sea are perfect for sunbathing, swimming and water sports. Besides the rolling landscapes and beaches, the region has two-thousand years of history with a range of spectacular temples and Greco-Roman ruins close by, as well as a bustling food and cultural scene.

British Airways Holidays offers seven nights at the 3-star Hanay Suit Hotel, from £389 per person, travelling on selected dates in May 2020. The fare includes Euro Traveller (economy) return flights from London Gatwick and accommodation.

The Antalya announcement comes as the airline adjusts its Gatwick schedule for Summer 2020. The new route to Turkey complement a summer Gatwick service to Dalaman and year-round flights between Istanbul and Heathrow.

British Airways flies to more than 70 destinations from Gatwick, offering a variety of routes to suit both business and leisure travellers. The airline is investing £6.5 billion to improve its customer experience over five years, including new aircraft, new cabins, new catering, new lounges and WiFi.

British Airways introduces latest mobile technology for cabin crew to deliver personalised customer service

British Airways has announced that all of its 15,000 cabin crew will be issued with iPhone XRs, enabling them to offer a more personalised service to over 45 million customers that travel with the airline every year.

The new phones will feature a selection of apps to help crew offer customers instant additional assistance during their journey. They will also have access to a range of customer information on their phones, including previous flights and meal preferences. The investment for all cabin crew members follows a successful trial of iPads for senior cabin crew on board every flight.

Bradley Smith, one of the first cabin crews to receive a brand-new iPhone XRs, said the phones are enabling a step-change in customer service. ‘Recently, when a customer realised that he had forgotten to order a special meal, he was really impressed when I quickly took out the phone, logged onto ba.com and ordered a meal for his return journey – all within a matter of minutes in the middle of the flight,’ Smith said.

‘It felt so rewarding to be able to immediately resolve the situation for the customer. All my crew reference guides are also loaded onto the phone, so everything I need is in my pocket throughout each flight; it really has made a huge difference already,’ he added.

Karen Slinger, British Airways’ Head of Inflight Customer Experience, added: ‘Our customers spend up to 14 hours with our cabin crew on a single flight and we know from the recent success at the Skytrax Awards that the care provided by our people has a huge impact on the overall customer experience and is what sets us apart from other airlines. This investment is about further empowering our crew and providing them with everything they need to deliver the very best service to our customers while in the air.’

Earlier this year, the airline launched Help Me; a brand-new section of ba.com to help customers make changes to their bookings and find out more about their consumer rights. The airline also announced a multi-million-pound investment in training for its staff based at Heathrow, with every agent now trained to help customers with a range of different queries and personally reach out to them at the airport using iPads loaded with a host of specialist apps, British Airways said.

British Airways commences new service between Inverness and London Heathrow

British Airways has commenced an early-morning flight between Inverness and London Heathrow – the first flight connecting the route for more than two decades.

The new morning service allows customers to travel between the two cities and return the same day, and will be supporting the business sector. Launched on March 28, the service was operated by an Airbus 319 aircraft. Departures from Inverness airport do not have Air Passenger Duty (APD), which also benefits the route.

The new Heathrow – Inverness schedule will see a 30 per cent increase in capacity on the route and brings the number of flights up to three return services on Saturdays and Sundays, with a double daily service Monday to Friday. From October, British Airways will operate a double daily service between the two cities seven days a week.

Phyllis Stuart, British Airways’ Airport Manager at Inverness Airport, said: ‘This is an important day for British Airways, for Inverness and for the Scottish Highlands and Islands. The introduction of our new and expanded schedule gives the people and businesses of Inverness and the Highlands and Islands even greater access to more than 150 destinations on our global network from Heathrow.

‘This is British Airways’ centenary year, so we were delighted that members of the Inverness Royal British Legion Pipe Band, which is also celebrating its 100th birthday, were with us today to mark the start of our new expanded schedule.’

Graeme Bell, General Manager at Inverness Airport, said: ‘The air link between these two cities goes from strength to strength and we very much welcome these additional flights. The new service will provide business travellers with more flexibility and connectivity between the two cities. The additional flights will also enhance worldwide connections to the Highlands and Islands, making the area even more attractive to overseas visitors keen to experience the best of what our region has to offer.’

American Airlines and British Airways offer London- U.S service from £294 return

American Airlines and British Airways are offering services from London to the U.S. from £294 return per person, according to a release by British Airways.

This holiday season, American Airlines and British Airways will fly from London to Chicago, Las Vegas, Los Angeles, Miami, Orlando and Philadelphia,.

Together, American Airlines and British Airways will offer up to 70 flights a day from London to the U.S. Customers flying across the Atlantic on board American and British Airways will receive complimentary meals and drinks from the bar, and the latest movies, television programs, music shows and box sets. Tickets are available to book at aa.com/lowfares.

In 2019, the two airlines will launch new routes, with American’s new daily service from Heathrow to Phoenix, Arizona taking off from March 31, 2019. The new flight will be the airline’s first trans-Atlantic flight from Phoenix. Meanwhile, British Airways is set to become the only airline to offer a direct flight from the UK to Pittsburgh. From April 2, 2019, the airline will launch a year-round, four-per-week service to the Pennsylvanian city from Heathrow. From April 4, 2019, the airline will also launch a two-per-week summer service from Heathrow to Charleston, South Carolina and will be the only airline flying direct between Europe and the southern U.S. city.

Further, Iberia and Finnair are also part of the North American Joint Business Agreement on routes between Europe and North America. Together, the four airlines offer their customers more travel choices – up to 134 departures a day linking 34 North American cities to 22 European cities.

British Airways is investing £4.5 billion for customer service improvement, including offering advanced Wi-Fi services and power at every seat, fitting new interiors on the 128 long-haul aircraft and acquiring 72 new aircraft. American is investing more than £3 billion in the customer experience, with benefits such as the installation of Wi-Fi, which is available in every cabin on all American Airlines operated flights from London Heathrow, British Airways noted in its release.

British Airways announces new flights to Rome from London City Airport

British Airways has recently announced the launch of new flights to the capital city of Rome from London City Airport.

The year-round service is the fourth Italian city to be served by British Airways direct from the Docklands and will operate every day except Saturday. Each way hand baggage only fares to Rome from £70 are available on www.ba.com

British Airways’ airport manager, Andrea Sperini, said: ‘I’m very proud to see the Italian capital becoming part of our network. It is one of the oldest cities in Europe and a treasury of art, history, traditions, politics and local food – almost anyone can find something to explore and enjoy. ‘

Luke Hayhoe, British Airways’ general manager commercial and customer, said: ‘We are delighted to add another capital city to our schedule taking the number of routes we fly from London City to Europe up to 34. Rome is a destination that will be welcomed by both our leisure and business customers and alongside Florence, Milan and Venice will be our fourth route to Italy.’

Richard Hill, Chief Commercial Officer at London City Airport, said: ‘By adding another major European city to its network, British Airways is creating further choice for tourists and business travellers who want to use London’s most central airport as their bridge to the continent.

‘Like London, Rome is an iconic destination, bursting with culture, history, and home to an international business district, and the route is an attractive addition for customers to and from Italy’s capital city. Ahead of a 20 per cent boost in capacity during 2019, this new service further underlines British Airways’ continued investment in their London City operation.’

British Airways is investing £4.5 billion over the next five years for improving customer experience. As part of that investment the airline recently unveiled a brand-new lounge at Rome’s Fiumicino Airport. Spread over 460 square metres, the space can host almost 140 customers.

In addition, British Airways will offer WiFi and power in every seat, fit 128 long-haul aircraft with new interiors and take delivery of 72 new aircraft. The airline will also be introducing new Club World seat with direct aisle access next year, it said.

British Airways announces new routes to Greece, Corsica from Heathrow

British Airways has recently announced the launch of a new route from Heathrow to Preveza in Greece and Bastia in Corsica, and also added more flights to holiday destinations for summer 2019.

The new service to Preveza will operate on Wednesdays and Sundays from May 26 through to September 29, 2019. Fares start from £71 one-way in Euro Traveller and £198 in Club Europe and customers can choose to cut the cost of flights by using Avios part payment. Seats to the Perverza are available to book on ba.com, with flights taking off from Terminal 5.

A gateway to both beach and mountain escapes, Preveza is located to the north of the island of Lefkada, a summer yachting spot. Travellers can also explore one of Europe’s great wildernesses at the Pindus mountain range, where they can trek the alpine trails or explore the UNESCO protected Vikos Gorge.

Flights to the Corsican gateway of Bastia will operate every Saturday, starting from May 25 to September 28, 2019. Located between France and Italy in the Mediterranean Sea, Bastia will be the second destination the airline will serve on the French island following the launch of a new service to Figari this year. Fares to Bastia start from £48 in Euro Traveller and £128 in Club Europe one-way. Prices are one way based on a return economy basic fare.

Sean Doyle, British Airways’ Director of Network and Alliances, said: ‘We’re always developing our leisure offering and are committed to giving our customers even more choice of destinations at competitively low prices, so we’re pleased to be adding two more stunning spots to our summer schedule. On our long haul network we’re launching new routes to Osaka and Pittsburgh and increasing the number of flights to Nashville, and we’re also increasing the number of services to European destinations such as Malaga, Gibraltar and Palermo.’

British Airways is also increasing the number of flights it operates from Heathrow to other popular destinations next summer, with more flights to Marseille, Budapest, Gibraltar, Palermo, Amsterdam and Malaga and a new service from Gatwick to Kos taking off from May 15, 2019.

Flight services from London City will also be expanded, with additional frequencies on Ibiza, Edinburgh and Berlin, the airline said.

British Airways announces new service to Osaka

British Airways has announced a new service to Osaka next summer as the airline is launching direct flights to Japan’s second largest city.

Starting March 31, 2019, the UK airline will operate a four-per-week service, with flights departing from Heathrow Terminal 5 and landing at Osaka’s Kansai International Airport.

The new service to Osaka will depart from Heathrow at 14:20 hours on Mondays, Wednesdays, Fridays and Sundays arriving at Kansai at 09:50 hours the following day. On return, the flight will depart Kansai at 11:30 hours of Mondays, Tuesdays, Thursdays and Saturdays reaching Heathrow at 15:50 hours. All times are local.

Sean Doyle, British Airways’ Director of Network and Alliances, said: ‘Our partners Japan Airlines and Finnair have demonstrated that Osaka is a hugely popular route with leisure and business travellers alike, so we are excited to launch direct flights from London, giving customers another gateway. Japan is a highly sought-after destination for British tourists and many of the country’s key attractions are within easy reach of Osaka. This new route will also open up more opportunities for companies to explore and build business in the region so we’re expecting this new service to be well received by our customers.’

Hideki Oshima, Japan Airlines’ Executive Officer International Relations and Alliances, said ‘We are extremely excited with the announcement of British Airways’ new route. Not only does it provide more choices and greater convenience for our passengers traveling between Japan and Europe, but it is also great news for the Kansai region. We look forward to serving our mutual customers through our code share service and contributing to the regional economy in Osaka.’

The route will be operated by one of British Airways’ newest aircraft, the Boeing 787-8 Dreamliner, with special return fares from £599 in World Traveller, £999 in World Traveller Plus and £2,499 in Club World available to book now on ba.com and jal.com.

With the new route, the number of daily flights between London and Japan offered as part of British Airways’ joint business with Japan Airlines will increase to 32 per week. British Airways is also adding four cities to its agreement with Japan Airlines, with the BA code being put on flights between Tokyo Haneda and Miyazaki, Kumamoto, Komatsu and Matsuyama. The airline’s Siberian Joint Business partner, Finnair, currently flies direct between Helsinki and Osaka with up to 10 direct services a week.

As part of its expansion plans, British Airways will launch 17 new routes across the globe this year including direct flights to Durban that start next month, the airline said.

British Airways announces more routes from London City

British Airways has announced an expansion plan at London City Airport saying that more aircraft, more routes and more frequencies will be added to the network this winter.

Starting November 11, a new year-round service will be launched to Rome from the Docklands airport, with one-way hand baggage only fares from GBP55. In addition, the airline will add a fifth daily service to the Zurich route on week days. Rome is the first of a number of new routes and extra flights to be announced for next year, the airline said.

Further, four additional Embraer E190 aircraft will join the BA CityFlyer fleet during 2019, bringing the total fleet number to 26 aircraft. These aircraft will add nearly 20 per cent more seats from London City Airport in 2019 and enable the launch of new destinations.

Tom Stoddart, managing director BA CityFlyer, said: ‘It is an exciting time for us at London City Airport. The four new aircraft shows our commitment to giving our customers an even bigger range of destinations and flight times. This growth will see the number of job opportunities in East London increase with direct employment opportunities for pilots, cabin crew and engineers, as well as indirect roles for our various suppliers in and around the airport.’

Luke Hayhoe, general manager commercial and customer, said: ‘It is very positive to continue the year-on year-expansion at London City Airport. We added 13 per cent more capacity in 2018 and will add nearly 20 per cent in 2019. The new route to Rome will increase the number of British Airways’ destinations from London City Airport to 33.’

Richard Hill, Chief Commercial Officer at London City Airport, said: ‘BA CityFlyer is London City Airport’s largest airline partner and this investment in four additional E-Jets demonstrates absolute commitment to its base at London’s most central airport, and continued growth as we enter 2019.

‘An enlarged fleet will mean more choice for tourists and business travellers alike, giving customers more flights to the destinations they love, under the British Airways brand. Introducing a Rome service and adding frequency to Zurich, already one of our busiest routes, keeps London connected to major European cities, and is a real endorsement of the London City proposition by our home-based carrier. We look forward to further new route announcements in the near future.’

British Airways is undertaking £4.5 billion investment for customers over the next five years, which includes the installation of WiFi and power in every seat, fitting 128 long-haul aircraft with new interiors and the acquisition of 72 new aircraft.

British Airways announces expansion to Inverness-Heathrow service

British Airways has announced recently that it is planning to expand its Inverness – Heathrow service from seven to ten flights a week, from March next year.

As per the plan, the airline will operate a double-daily service between Inverness and Heathrow on Wednesdays, Saturdays and Sundays from the week beginning March 25, 2018.

Phyllis Stuart, British Airways’ manager at Inverness said, ‘We’re delighted to be able to offer our customers more flights from the highland capital, offering more seats on the route after a successful first 18 months operating the route.

‘Our new schedule, which will come into operation at the beginning of the summer 2018 flying programme, will mean that on three days of the week, Wednesdays, Saturdays and Sundays, British Airways will offer customers a double daily service between the capital of the highlands and islands and London.

‘We, and our partners at Inverness Airport and the business communities in Inverness and the highland region, have worked tirelessly to encourage business and leisure travellers to use the new route for the benefit of the businesses and individuals in the region.

‘The increased frequency on the route is the result of that partnership and further demonstrates British Airways’ long-standing commitment to the highlands and islands of Scotland.’

Inglis Lyon, managing director of Highlands and Islands Airports Limited (HIAL) said: ‘This announcement is excellent news for the highland community and Inverness Airport.

‘We have worked closely with British Airways to further improve connectivity and the new schedule provides additional two-way connectivity with destinations such as Atlanta, San Diego, Phoenix, Berlin and Mexico City.

‘We can also anticipate more than ten per cent additional inbound passengers to the highlands and islands to experience all the north of Scotland has to offer.’

The new Inverness-Heathrow schedule, which will see a 30 per cent increase in capacity on the route, comes after the airline’s agreement with Scottish airline Loganair of an extended code share agreement, which came into effect at the beginning of September.

Gatwick expands transatlantic network as British Airways adds new routes to Toronto and Las Vegas

British Airways has said that it will add two new transatlantic routes – Toronto and Las Vegas – to its summer 2018 schedule at Gatwick.

With the two new destinations, the total number of new routes introduced at Gatwick in 2017 will increase to six and the total number of routes flying from Gatwick to 71, of which 24 of them long-haul and 47 short-haul.

The new service to Toronto will commence on May 1, with three flights per week, and Las Vegas will be returning with three flights a week from March 27, 2018. The fares to Toronto in World Traveller will start from £453 return and fares to Las Vegas from Gatwick will start from £699 return, including taxes and charges.

The new Toronto service will be British Airways’ first flight to Canada from Gatwick, and comes after the launch of new long-haul routes to Oakland and Fort Lauderdale in the US. The Las Vegas route comes after high demand for the airline’s current service from Heathrow.

Sean Doyle, British Airways’ director of networks and alliances, said: ‘Gatwick has always offered a great range of long-haul destinations, but adding Toronto and Las Vegas to the summer schedule will take the number of transatlantic routes to 21, making Canada, the US and the Caribbean more accessible than ever before.

‘It’s particularly exciting to be adding Canada to the list of places our customers will be able to explore from Gatwick, and we look forward to welcoming our Canadian customers in to London.’

British Airways customers travelling from Gatwick will benefit from the airline’s modern facilities at Gatwick’s south terminal. Passengers travelling in Club World will also have access to a new lounge area at Gatwick, which opened in spring this year.