Browsing: customer satisfaction

In a distinguished gathering in Obertauern, Austria, the cruise industry celebrated its stars. The annual awards ceremony, hosted by key…

Not Just Travel has announced a historic achievement for January. The company experienced its highest sales ever during the final…

Norwegian Cruise Line has announced a major adjustment to its autumn 2024 cruise schedule, cancelling several European sailings.In response to…

Ambassador Cruise Line offers an innovative refund policy for first-time cruisers, enhancing customer confidence.This groundbreaking initiative is aimed at attracting…

Jet2holidays has emerged as the UK’s top tourism company for customer service, according to the latest Customer Satisfaction Index (UKCSI).Achieving…

In a bid to enhance customer service, Hays Travel’s senior management, led by Dame Irene Hays, re-engaged directly with their…

Oceania Cruises has announced a significant enhancement to its service offerings for customers in the UK and Ireland. From January…

Ambassador Cruise Line is setting sail with an expansive 2024/25 agenda. Covering vast nautical miles, it promises extensive exploration.The upcoming…

The European Consumer Centre reports that the air travel industry is the most complaint-ready. The centre is one of Europe’s…