Jet2holidays to reintroduce Free Resort Flight Check-in service

Jet2holidays, the UK-based tour operator, has said that it is reintroducing its exclusive Free Resort Flight Check-in service this summer.

Jet2 is relaunching the service in over 50 hotels, initially in Cyprus, in time for Summer 2023. The return of the service starting April-end, means that customers in selected hotels in Paphos and Larnaca will again be able to benefit from it, making their last day bag-free.

Steve Heapy, CEO of Jet2.com and Jet2holidays, said: ‘We have been inundated with requests from customers and independent travel agency partners wanting us to reintroduce our Free Resort Flight Check-in service, and we know from that feedback how much everybody loves it. As always, we have listened, and we are absolutely delighted to be relaunching the service so that customers can once again enjoy its many benefits for free. We know that the return of the service will be a huge hit with customers and independent travel agents, as we know the enormous difference that this smart, secure service makes to the overall holiday experience. By being luggage-free on the last day of their holiday, customers can enjoy their valuable holiday time, and breeze through the airport before their flight home. This is the type of investment in customer experience that makes Jet2holidays so popular with our customers, and we are thrilled to be finally revealing its much-anticipated return.’

The free service allows customers to check-in their bags at the hotel in the morning on their day of departure, leaving them bag-free for the rest of the day and at the airport. Customers can drop their bags off securely with Jet2holidays’ Free Resort Flight Check-in Team at the hotel, and the bags are then transported to the airport by the team and stowed on the plane.

This gives customers time to enjoy themselves at the hotel on the last day of their holiday without having to carry suitcases around. Plus, customers can go straight through to security at the airport.

Jet2holidays first launched its Free Resort Flight Check-in service in 2016. The return of the service comes after Jet2holidays temporarily stopped operating it following the pandemic.

Jet2holidays introduce ‘Free Child Place’ on every flight for summer 2022

Jet2holidays, a UK tour operator to many destinations across Europe, the Mediterranean and Canary Islands, has launched a campaign which has seen a Free Child Place added onto every single flight departing from the UK in June, July and August 2022.

Under the campaign, tens of thousands of extra Free Child Places are on offer from across ten UK bases this summer. The offer is open to Jet2holidays bookings returning on or before August 31, 2022. Bookings must have at least two passengers paying the full adult price.

Steve Heapy, CEO of Jet2.com and Jet2holidays, said: ‘We are all about getting people away on their well-deserved holidays this summer and there is no better feeling than heading to the sunshine knowing you have grabbed a Free Child Place too. This is our biggest ever giveaway of Free Child Places and although there are thousands of places available, we know that they will be enormously popular with families and family groups looking to get away so people will need to act quick to secure one. With more seats on sale than ever this summer, we are already looking ahead to a busy and successful summer, and this campaign will only help us deliver that.’

Besides securing a Free Child Place by visiting www.jet2holidays.com/free-child-place-finder, families booking with Jet2holidays also get customer service such as in-resort Customer Helpers, transfers, and ATOL protection, as well as a wide choice of 2-5 star hotels and villas.

Despite international travel making headlines recently, Jet2.com and Jet2holidays have not as yet cancelled any flights due to staff shortages and have received positive feedback from customers and independent travel agents, the company said.

Jet2.com and Jet2holidays expands capacity to Corfu, Kos, Rhodes and Madeira for October

Jet2.com and Jet2holidays, the UK-based travel and holiday company, has said that they have expanded their services for October, by adding more flights to Corfu, Kos, Rhodes and Madeira – an addition of over 70 new flights.

The company has added flights to four destinations that are all experiencing increased demand during October, representing over 13,000 additional seats. The new flights added include: the addition of over 25 additional flights to Rhodes, with extra flying from Birmingham, East Midlands, Leeds Bradford, Manchester, Newcastle and London Stansted; 20 additional flights to Kos, with extra flying from Birmingham, East Midlands, Leeds Bradford, Manchester and Newcastle; over 15 additional flights to Corfu, with extra flying from East Midlands, Leeds Bradford, Manchester and Newcastle; and nine additional flights to Madeira (Funchal), with extra services added from Birmingham, Glasgow, Manchester and Newcastle.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: ‘There has been a significant spike in demand to Corfu, Kos, Rhodes and Madeira and, as ever, we are the first to step in and meet that demand so that holidaymakers can travel to the places where they want to be. Customers are telling us loud and clear that they want to escape the gloom and enjoy a well-earned break, and we know these extra flights will book up very quickly.

‘With great choice and value, not to mention our award-winning customer service and industry-leading response to recent events, customers know that they can trust us to look after them and deliver a fantastic experience so that they can enjoy a lovely holiday.’

Jet 2 has measures in place for the safety and well-being of customers and employees, including HEPA filters on aircraft, onboard cleaning and compulsory face masks throughout the flight.

To assure customers further, the company also launched a 5* Defaqto rated insurance product, which includes added Covid-19 cover for cancellations and medical claims abroad, as well as cover for travel to destinations where the Foreign, Commonwealth and Development Office (FCDO) advises ‘against all but essential travel’ as a result of Covid-19.

Jet2.com and Jet2holidays announce holiday programmes

The UK travel and holiday company Jet2.com and Jet2holidays are offering discounted rates on flights and holidays to Greece, Cyprus, Croatia and Malta for summer.

Until midnight of Tuesday January 22, holidaymakers can benefit from £100 off per person on package holidays with Jet2holidays to Greece, Cyprus, Croatia and Malta for this summer. By entering the promo code ‘SALE100’ holidaymakers travelling to these destinations between April 1, 2019 and October 31, 2019 can take advantage of the offer. Jet2.com is also offering 10% off flights to the same destinations between the same dates. Tickets are available to book at www.jet2holidays.com or www.jet2.com.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: ‘As the long winter days continue Jet2.com and Jet2holidays want to give customers something to smile about with some fantastic January deals. Last week we offered incredible savings on holidays and flights to the popular destinations of Spain and Portugal. This week our offer focuses on the stunning destinations of Greece, Cyprus, Croatia and Malta. There is no better time to book your place in the sun with our award-winning tour operator and airline and we look forward to welcoming customers on board soon.’

Jet2.com has also announced a special partnership with Snowboxx, the European snow festival. As the ‘Official Airline Partner of Snowboxx’, Jet2 will offer flights and low-fares with as much as half-price ski carriage to festival goers. Snowboxx will take place from March 23-30, 2019, and will see 8,000+ festival-goers enjoying skiing and snowboarding and live performances from artists including headliners: Craig David TS5, Jax Jones, Rudimental DJ Set and Wilkinson DJ Set ft. MC Adapt.

Jet2 will offer weekend and weekday services to Geneva, the closest airport to Avoraiz, from six locations throughout the UK.
Tickets for Snowboxx are on sale now, along with deals and half price ski carriage with Jet2.com at: www.snowboxx.com or www.jet2.com.

Fake sickness claimants against Jet2Holidays sentenced

Jet2Holidays, a UK-based package holiday specialist offering holidays to destinations across Europe, has said that four fake sickness fraudsters from Liverpool have been sentenced to three months suspended jail time, after admittedly fabricating a fake claim for gastric illness to win compensation.

The fraudsters – Michael Jameson (43), Claire Weir (35) Jane Weir (38) Janet Weir (63), all from Liverpool – were convicted of contempt of court at Liverpool High Court after inventing and submitting a false claim against Jet2holidays for gastric illness. The claim could have resulted in a pay out of over £45,000, inclusive of their solicitors’ costs. Following the sentence, the fraudsters have now been fined £750 each. They have also been ordered to pay legal costs incurred by Jet2holidays.

According to the claim for compensation, the fraudsters and four children who travelled with them had all suffered for days with nausea, stomach cramps, diarrhoea and vomiting, as a result of ‘food poisoning’ contracted whilst on an All-Inclusive week-long holiday at the Aqua Magic Rock Gardens in Benidorm in July 2015. They alleged negligence on the part of Jet2Holidays, stating that the symptoms resulted in a loss of enjoyment on their holiday.

When investigating the claim, Jet2holidays and law firm Horwich Farrelly found evidence showing that the claims were totally fabricated. This evidence included social media posts by the claimants saying ‘Had the best holiday ever’, ‘lovely hotel, food’ and ‘didn’t want to come back home’ and conversation between two of them about how they ‘Loved every minute’ of the holiday. According to medical reports that accompanied the claim, the claimants were still suffering from diarrhoea, stomach pain and cramps when these posts were uploaded. Further, hotel records revealed consumption of lager, vodka, gin, amaretto and liquor during the time when the claimants were allegedly ill.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: ‘We have led the way to tackle the issue of false sickness claims so that holidaymakers do not expose themselves to the risks that come with getting involved in such dishonest activity. For some time we have warned that making false claims could lead to serious consequences, and this ruling shows how serious they can be.’

David Scott, a fraud partner at Horwich Farrelly, the law firm that investigated the claims on behalf of Jet2holidays, said: ‘There has been a reported 500% increase in holiday sickness claims since 2013 and we believe that only a very small number of them are genuine. Horwich Farrelly have successfully defended almost 3,000 holiday sickness claims in barely two years and many share the same evidence that we saw in this case. We are pleased that this family accepted that their claims were fraudulent. They saw this as a way of making some easy money at the expense of honest holiday makers and they will now pay the price for this stupidity.’

In his sentence, Justice Choudhury at the Liverpool High Court referred to a huge increase in holiday sickness claims in recent years, and stated during sentencing that crimes like this are ‘not victimless as some might think’. He also commented that the evidence against them was ‘little short of overwhelming.’

Jet2holidays Introduces New 2013 Summer Family Vacation Brochure

Jet2holidays, a UK-based holiday company and subsidiary of Jet2.com airline, has launched its first family brochure.

The new brochure includes complimentary child places on a number of family packages and complimentary accommodation and food for infants. The free child places include a 22kg baggage allowance for flights.

The new summer 2013 brochure includes 86 new hotels that have been added to the company’s portfolio, which increases its collection of hotels by around 50 percent from those on offer in the 2012 brochure.

The company is offering families a choice of 17 destinations for stays at 40 family friendly European resorts. The resorts on offer have one or more special amenities for children, including kids club programmes, dedicated play areas, family rooms and beachfront locations. Holiday package prices commence from GBP275 per person.

Single parent families are offered reduced rates at certain hotels, as well as an additional GBP50.00 discount off their holiday when booking before October 31, 2012.

Steve Heapy, the company managing director, said, ‘As a father myself, I know that travelling with children takes a lot of additional thought. Planning a holiday with little ones in tow can be a stressful time for parents, because they want to ensure they have chosen a resort the whole family will enjoy. With this dedicated brochure, Jet2holidays has made it easier for people to make the right decision by cherry picking a range of the most suitable hotels. Parents can relax knowing they have selected a holiday by experts who understand the key ingredients that make a family holiday so memorable.’