Carnival Cruise Line has entered a multi-year partnership with DXC Technology, a Fortune 500 global tech leader, to strengthen its technology infrastructure. The collaboration aims to elevate both onboard and onshore operations, improving guest experiences and operational efficiency. DXC will provide scalable IT solutions to support Carnival’s global fleet and port operations, enabling a more connected, seamless journey for millions of annual passengers.
“At Carnival, we’re committed to delivering memorable vacations for our guests, and technology plays a vital role in ensuring they have the best onboard experience,” said Sean Kenny, Senior Vice President and Chief Information Officer at Carnival Cruise Line. “The DXC team demonstrates exceptional technical expertise, responsiveness and a clear commitment to delivering on our long-term vision. With them as our trusted partner, we’re investing in technology that strengthens the foundation of our operations to provide a great experience for our guests across our 29 ships globally and supporting our dedicated team members both shipboard and shoreside.”
Through the partnership, DXC will manage Carnival’s core IT infrastructure across all operational environments including shipboard systems, shoreside offices and port facilities. Using an employee-centric delivery model, DXC will ensure that the tools and services provided are tailored to support both Carnival’s workforce needs and a consistent guest experience.
Services will include workplace support, IT service management, infrastructure operations and security risk management – all delivered with enhanced cybersecurity, expert-level staffing, automation support and a scalable model across its operations. This approach is built to improve resilience and ensure operational consistency across the company’s global footprint.
“This collaboration with Carnival Cruise Line represents a significant milestone for DXC as we continue to expand our footprint in the hospitality and travel sectors,” said Chris Drumgoole, President, Global Infrastructure Services at DXC Technology. “Our goal is clear — deliver complete operational confidence for our customers by minimizing technology disruptions. By managing their complex IT operations and providing modern solutions, we’re proud to help Carnival do what they do best, ensuring every guest enjoys their cruise vacation.”
With deep engineering skills, industry expertise and a track record of success, DXC is a trusted technology partner to leading travel and hospitality brands around the world. From powering seamless guest experiences to enabling resilient and secure global operations, DXC helps companies modernize core systems and infrastructure to meet evolving customer expectations.
