Princess Cruises, an international premium cruise line and tour company, has said that it will withhold its UK-based cruise vacations, sailing roundtrip from Southampton, through September 25, 2021 on Sky Princess, Regal Princess and Island Princess.
The move comes as the cruise company reviews its operations following the recent UK Government announcement on the roadmap to ease lockdown and related international travel restrictions, the company said. For UK guests, Princess Cruises will launch a series of new short cruises departing in late- summer on Regal Princess and Sky Princess from Southampton that will go on sale later this month.
‘We share in our guests’ disappointment over these cancelled voyages, and we appreciate the continued understanding and cooperation from our loyal guests and travel advisors,’ said Jan Swartz, president of Princess Cruises. ‘As we prepare our ships for a return to service, we remain in close contact with the UK Government to monitor the latest travel guidance for international guests.’
The company said that for customers booked on a cancelled voyage, Princess will offer to move guests to the equivalent cruise in 2022. The rebooking process will have the added benefit of protecting the guests’ 2021 fare on their 2022 voyage. Alternatively, customers can choose a future cruise credit (FCC) equivalent to 100 percent of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10 percent of the cruise fare paid (minimum $25 ) or a full refund to the original form of payment.
For guests currently booked on a cancelled voyage where there is no suitable cruise available in 2022, guests will automatically receive a refundable future cruise credit (FCC) equivalent to 100 percent of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10 percent of the cruise fare paid (minimum $25). Alternatively, guests can request a full refund to the original form of payment.
Customers are required to send the through an online form by April 15, 2021 or guests will automatically receive the FCC option. FCCs can be used on any cruises booked by and sailing by December 31, 2022, Princess said.
The latest information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises, it added.
