Following a partnership with PayPal, Ryanair has introduced new payment options for its customers, business travellers, travel agents and corporate travel departments.
Ryanair’s 86 million customers now have the option to book and pay for Ryanair flights using their PayPal account, ensuring faster bookings on the Ryanair.com website.
Ryanair’s chief marketing officer, Kenny Jacobs said: ‘Millions of European consumers use PayPal on a daily basis and as Europe’s biggest airline, Ryanair is pleased to launch our new partnership, offering our 86m customers even more ways to book and pay for Europe’s lowest air fares on the Ryanair.com website.’
PayPal’s vice president for Global Operations Europe, Middle East and Africa, Louise Phelan said: ‘Ryanair revolutionised low fare air travel in Europe. As the pioneer of faster, safer online payments, PayPal is delighted to help Ryanair develop its customer experience by making it even easier and quicker for travellers to book and pay for their flights online. With our 152 million active accounts across the world, we’re also making it easier for businesses such as Ryanair to expand their international sales.’
The faster booking and payment facility via Paypal is the latest in a series of customer service improvements under the Always Getting Better programme introduced by Ryanair last year. The improvements include allocated seating, a second free cabin bag, reduced fees, a new website and app, mobile boarding passes and the Ryanair Family Extra service – a dedicated family service.
‘Our partnership with PayPal is the latest element of our Always Getting Better programme and our commitment to the continued improvement of our customer experience,’ Jacobs said, adding: ‘We will next unveil our tailored business product, as we continue to offer so much more than just the lowest fares.’
