UK-based low-cost carrier easyJet has announced a new baggage policy with the introduction of a new smaller size hold bag to provide customers with more choice and flexibility.
As part of the new baggage policy, the airline will now allow a new 15 kg hold bag option, as well as an increase to the standard bag allowance from 20kg to 23kg. The new 15kg bag is a convenient option for shorter trips as passengers can now also take more in their hold bag without having to squeeze everything into the cabin bag.
The new 15kgs and 23kgs hold luggage options are available exclusively online effective from November 16, 2017 and start from £8.99 for 15kgs and £13.99 for 23kgs. The new weight allowances apply to new bookings only. Passengers who have already booked a 20kg bag for future flights will be subject to the old policy, easyJet said.
easyJet is the latest airline to limit the number of heavy bags allowed on-board as hand luggage.
Andrew Middleton, Director at easyJet said: ‘In the last year almost half of our passengers’ hold bags contained 15kgs or less, whilst there were also millions of customers who required more weight than we previously allowed with the 20kg bag. Our new products better match those customers’ needs, ensuring we offer value for money choices for everyone, regardless of trip type or duration.’
The airline added that customers will continue to be able to pool their total weight allowance when travelling with family or friends on the same flight and booking. Customers who have already purchased 20kg for future flights will keep their existing allowance and will still be able to add weight to their bags up to 32kg as per the prior policy, it said.
easyJet carries over 78 million passengers annually, of which more than 12 million travel on business. easyJet flies on more than 880 routes to over 140 airports across 31 countries.