Browsing: customer experience

Panache Cruises has announced the strategic appointment of two senior executives, aiming to drive its ambitious goal of reaching a…

Azamara Cruises introduces RezA, a revolutionary global reservation system designed to enhance booking processes for travel agents worldwide.Developed from their…

Chris Hackney shares insights into Marella Cruises’ engagement strategies with agent partners for late 2024. His vision for the cruise…

Fiona and Daniel Thomas, a dynamic mother-and-son team, have introduced Fraser Campbell Travel, an agency dedicated to the luxury cruise…

Establishing a cruise agency from scratch is daunting yet rewarding. Understanding market dynamics and consumer preferences is crucial.Five seasoned entrepreneurs…

Flight Centre is enhancing its collaboration with TourRadar, significantly expanding access to online tours and adventures for its customers.This expansion…

Virgin Voyages is taking significant steps to streamline its reservation system, aiming to alleviate common issues faced by UK and…

Travelgenix has entered into a strategic partnership with European flights wholesaler Aerticket, enabling travel agents to access significantly cheaper airfares.This…

Jet2.com and Jet2holidays have entered a new strategic partnership with CarTrawler, a B2B car rental tech provider, amid increasing demand…

Ryanair has formalised a new partnership with Omio, strengthening its network of Approved Online Travel Agents (OTAs).This strategic alignment allows…