Browsing: customer service

Princess Cruises has introduced a newly improved training platform, OneSource, aimed at boosting support for travel agents. This revamped platform…

Hays Travel has recently announced the winners of its prestigious ‘Be the Sunshine’ award, recognising outstanding customer service across 23…

MSC Cruises is strengthening its foothold in the UK and Ireland by enhancing its trade and sales teams. The company…

Flitch Travel has recently opened its second high street location, strategically situated in Ongar’s former Barclays Bank building. This expansion…

Protected Trust Services (PTS) is actively reshaping its technological strategy by establishing an in-house team. This move reflects a broader…

First Class Holidays has rolled out WhatsApp integration into their communication systems, setting a new standard in travel service interactions.…

SPL Villas has recently enhanced its leadership team by appointing Jack Wornham as the new Sales and Operations Team Leader.With…

Caribtours and ID Travel Group have officially merged, marking a significant evolution in the luxury travel industry. This merger, completed…

SAS has announced the resumption of its services following an agreement reached with Norwegian unions, ending a four-day cabin crew…

Qantas recently experienced a surprising system error resulting in first-class tickets sold at a fraction of their usual cost.The Australian…