Cunard has successfully launched its inaugural familiarisation trip for its latest ship, the Queen Anne, with a select group of 20 travel agents. This exclusive four-night sail from Southampton to Rotterdam offered agents an immersive experience, enhancing their confidence in promoting the new vessel.
The agents’ firsthand experiences onboard the Queen Anne have shown to be invaluable, with one agent securing a two-week Canary Islands booking shortly after the trip. Such initiatives underscore Cunard’s commitment to fostering strong relationships with travel partners through direct exposure.
A cohort of 20 travel agents embarked on the maiden familiarisation journey aboard Queen Anne, enjoying a round-trip from Southampton to Rotterdam. King balcony stateroom accommodations provided an intimate experience of the ship’s luxury. During the voyage, agents participated in various training sessions, gaining insights into the ship’s offerings and amenities.
Agents praised the voyage for boosting their confidence in selling Queen Anne cruises. The ability to share authentic experiences, complete with images, invigorated client interest and facilitated impactful sales conversations.
The ship also hosted a silent disco event, which added to the variety of entertainment options available onboard. These diverse offerings not only ensure guest satisfaction but also equip agents with unique selling points.
These upcoming voyages are set to provide further opportunities for agents to engage with Cunard’s fleet, solidifying the brand’s reputation for delivering exceptional cruising experiences.
Such positive feedback underscores the effectiveness of familiarisation trips as a strategic tool in Cunard’s partnership-building efforts, as they help agents articulate the unique aspects of the ships more convincingly to potential customers.
His comments reflect Cunard’s ongoing strategy to offer travel agents comprehensive insights into their product, thereby reinforcing the company’s esteemed market position.
Agents interested in future opportunities to experience Cunard ships can visit the Shine Rewards Club website, where they can earn points for bookings and training sessions with the latest updates.
The inaugural Queen Anne familiarisation voyage exemplifies Cunard’s dedication to equipping travel agents with firsthand knowledge and experience. This approach not only strengthens partnerships but also enhances the agents’ ability to convey the remarkable attributes of Cunard’s offerings to their clients effectively.