Hays Travel has opened a new branch in the heart of Leeds, enhancing its presence in the region.
The inauguration was marked by a ribbon-cutting ceremony, attended by the city’s mayor, councillor Alison Garthwaite.
A Strategic Location
The new Hays Travel branch is strategically located on Briggate, directly opposite the Victoria Quarter. This location is considered prime retail space and is expected to attract a significant number of customers. The agency has long sought to establish a presence in this bustling area, and the opening of this branch marks a significant milestone.
Official Opening Ceremony
The official opening was a well-attended event. Councillor Alison Garthwaite cut the ceremonial ribbon, formally inaugurating the branch. She also unveiled a commemorative plaque and interacted with customers, staff, and suppliers present at the event.
Management and Team
Shaun Moremon, the branch manager, has been with Hays Travel for many years. He brings extensive experience and a deep understanding of Hays Travel’s values and customer service ethos. Jane Schumm, the retail director, expressed her confidence in Shaun’s ability to grow the customer base in Leeds city centre.
Schumm stated, “We have been holding out for the right premises in the heart of Leeds for years so we are delighted to officially open our new flagship branch in this prime location opposite Harvey Nichols.” She added that Moremon represents the company’s approach and values exceptionally well.
Interactive Launch Activities
The launch event featured interactive activities for attendees. Notably, Jet2holidays contributed to the event by donating a seven-night, all-inclusive holiday for two in Bodrum as a prize for one of the games. Leeds Bradford airport also participated by offering prizes, including free entry to the Yorkshire Lounge and security fast track for two.
These activities not only engaged the audience but also added a celebratory atmosphere to the event. Such interactive elements are expected to attract more foot traffic to the new branch.
Expansion in the Region
The Briggate branch is Hays Travel’s ninth outlet in the Leeds area, underscoring the company’s commitment to expanding its footprint in key locations. The new store is expected to enhance the company’s market presence and provide exceptional customer service to a broader audience.
This expansion aligns with Hays Travel’s strategic objectives of increasing accessibility and convenience for its customers. Additional branches in the vicinity further solidify the company’s leading position in the travel agency market.
Customer Service Excellence
Customer service remains a cornerstone of Hays Travel’s operations. The new branch promises to deliver the same high level of pre and post-holiday support that the company is renowned for. Shaun Moremon and his team are committed to maintaining these standards and ensuring every customer has a positive experience.
The branch offers a range of services tailored to meet the diverse needs of its clientele. This approach ensures that Hays Travel remains a preferred choice for both new and returning customers.
Supplier Relationships
The presence of key suppliers at the opening event highlights the strong relationships Hays Travel maintains within the industry. Companies like Jet2holidays and Leeds Bradford airport’s involvement underscores the collaborative efforts that benefit both the agency and its clients.
These partnerships allow Hays Travel to offer exclusive deals and packages, enhancing the overall value proposition for customers. Such collaborations are instrumental in providing a comprehensive travel booking experience.
Future Prospects
Looking ahead, Hays Travel is poised for further growth in Leeds and beyond. The new Briggate branch is expected to serve as a model for future openings, combining prime location with exceptional service. The company’s expansion strategy continues to focus on key markets with high customer engagement potential.
The opening of the new Hays Travel branch in Leeds signifies a strategic move to strengthen its market position.
With its prime location and a commitment to excellent customer service, the branch is set to become a key player in the region’s travel industry.
