Less than 23 per cent of all air passengers cite terrorism as a cause for concern

Terrorism is no longer the most worrying aspect of air travel according to a survey released by Travel Daily Media as part of its ‘2011 Travel Daily Aviation Safety Survey’

While less than 25 per cent of travel professionals cited terrorism as their major fear, the majority 54.2 per cent cited technical safety followed by 42.4 per cent who said they were more concerned by turbulence or adverse weather conditions.

A further 33.9 per cent cited pilot/crew proficiency.

Polling just 23.7 per cent, terrorism was the fourth largest source of concern.

On the subject of current airport security measures, exactly half said they believed these to be ‘about right’.

More than a third however, still believe that airport security is ‘too stringent’ (28.3 per cent or ‘much too stringent’ (8.3 per cent). Only 13.3 per cent thought that security at airports is ‘too lax’.

Continuing the theme of airport security, it is interesting to note that 48.3 per cent of respondents were in favour of full-body scanners, while 46.7 per cent supported biometric data collection. Interestingly, 20.0 per cent believe that racial profiling of passengers should be adopted. The most preferred method of airport security however, is behavioural profiling, which was selected by 56.7 per cent of respondents.

Overall, the majority (88.4 per cent) of respondents said they feel ‘safe’ or ‘very safe’ when travelling by air, and almost the same number (88.3 per cent) have never cancelled or postponed a flight due to safety concerns.

The respondents’ peace of mind was affected however, by the airline they were flying with. More than three quarters (76.3 per cent) said they would definitely reconsider using an airline if it had a poor safety record. A further 23.8 per cent said they may consider such an airline depending on price or flight times, while 5.1 per cent said they said no concerns of this nature.

Unsurprisingly, the major full-service carriers were selected among the most trusted airlines, with Singapore Airlines, Lufthansa, British Airways, Qantas and Emirates taking the top five positions.

Despite the fact that many of its airlines have recently come off the EU aviation blacklist, Indonesia clearly still has some way to go if it is to gain the trust of flyers. Indonesian carriers accounted for more than a fifth (21.3 per cent) of airlines respondents felt least safe flying with. Low-cost carriers were cited by 11.5 per cent of respondents.

Travel Daily Media Managing Director & Editor, Gary Marshall said it was heartening to know that, as the world marks the 10th anniversary of the terrible events of 9/11, that such pointless acts of terrorism are not affecting confidence in air travel.

“It is also interesting to note that most people now accept the increased safety measures at airports, and are embracing new ways of keeping our skies safe. While the aviation industry can always improve its safety record, the measures we are taking now will only serve to boost aviation security and consumer confidence, ” he said.

The Travel Daily Aviation Safety Survey was an online poll conducted throughout the month of August 2011, and gathered the views of 244 travel trade personnel from across the world.

The largest share of responses came from Southeast Asia (34.4 per cent), followed by Europe (24.6 per cent), the Middle East (13.1 per cent) and Australia/NZ (9.8 per cent).

Most respondents were experienced flyers, travelling by air more than 10 times per year (36.7 per cent).

 

Increased Flight Capacity to Make Holidays More Affordable

Online Holiday Specialists Travelmatch Expect Growing Capacity to Bring Down the Price of air Travel and Make Trips to Europe Even More Affordable.

Flight prices are likely to fall in the coming months and years as increased capacity to European destinations changes the holiday market. The online travel specialists have charted increased seat availability for holidays to Marmaris and Costa del Sol inSpain – they predict this will result in great discounts on flight prices for British tourists looking to head to the Mediterranean for seaside holidays.

Travelmatch is basing these conclusions upon their own data and figures released by OAG Aviation, a global flight information and data solutions company. OAG found that there were 317.4 million airline seats available worldwide in April, a 5 per cent increase in capacity over 2010. During the same period European capacity increased by 2 per cent. According to travelmatch.co.uk, the increased availability of seats should encourage competition between airlines and ultimately lower prices.

Alex Francis of Travelmatch comments: “Rising capacity has been brought about by two factors. Firstly, airlines are focusing in on popular resorts, providing customers with flights that suit their needs perfectly. Secondly, we are in the midst of a global rise in capacity with more and more flights being planned every day. This is fantastic news for British tourists as they should see prices fall as supply increases – this will also spur competition between different airlines, which will only serve to lower the overall cost of holidays further.”

Francis expects the price of flights to fall over the coming years, making trips to the continent even more affordable. He concludes: “Over the past decade we have seen prices drop considerably; we expect this trend to continue as increased capacity brings down the cost of air travel. This is very exciting news for British travellers interested in booking stays at hotels like the Green Nature Resort in Marmaris and other fantastic spots around the Mediterranean.”

easyJet Holidays asks ‘how flexible are you?’

easyJet Holidays, has announced the launch of the ‘How Flexible Are You?’ competition on its holiday offering’s blog.

This easyJet Holidays alliance which was established following a collaboration between easyJet and the Lowcosttravelgroup, provides customers with the choice and flexibility to enable them to tailor their holidays and city breaks to travel when they want, to wherever they want, for as long as they want. In light of this, and the recent heroics from the contortionist Rubber Richie, who managed to squeeze himself into a suitcase in London, the team has been wondering; just how flexible is the average person?

The new competition asks entrants to get creative and send in a funny flexible video or photo. For the most impressive entry the easyJet Holidays team is offering an Ibiza holiday for two in Ibiza for seven nights. The winner will then be announced on the 1st of May 2011 by a very special guest judge.

easyJet is also encouraging those looking for a little inspiration to head on over to the easyJet Holidays blog and take a look at Rubber Ritchie’s bendy antics or check out the other entries on the easyJet Holidays You Tube Channel.

Those wanting to enter the competition can share their images or videos on the ‘How Flexible Are You’ Facebook page via twitter at easyJet Holidays Twitter or simply email them and the easyJet Holidays team will upload them.

BMI baby to axe flights from Manchester and Cardiff airports

Airline, BMIbaby, has announced it will stop flights from Manchester and Cardiff airports at the end of this summer.
The budget airline has blamed the economic down-turn for the cuts, which will come in late October, saying they needed to concentrate on more established routes.
Four BMIbaby planes will be redeployed to Belfast, East-Midlands and Birmingham airports.
Staff will also be moved to new locations.
The 69 positions as Cardiff will be moving and 64 of the 97 positions at Manchester also being redeployed.
A BMIbaby spokesman said: “In the current economic climate it is essential for BMIbaby to focus on airports where the airline already has a strong market presence and where there are strong growth opportunities for the BMIbaby business.
“Therefore BMIbaby has optimised their current flying programme and as a result of this BMIbaby will cease operations from Cardiff Airport and from Manchester Airport at the end of the summer 2011 flying programme.”
Currently the airline operates 40 flights a week from Manchester and 30 a week to European destinations from Cardiff.
They added that parent company British Midland International (BMI), who has recently been taken over by Germany’s Lufthansa, would retain a ‘significant presence’ at Manchester airport.
Andrew Harrison, managing director of Manchester Airport, said: “We understand BMIbaby’s reasons for the decision and remind our passengers that the destinations will still be served by other carriers in the winter.
“We continue to see strong growth from carriers such as Monarch, Ryan air, Flybe, EasyJet and Jet2.com at Manchester and are confident of a strong summer programme that will still include BMIbaby. We’ll also still see the airline group presence at Manchester with BMI keeping a significant presence and BMIbaby will still be flying from one of our airports at East Midlands.”
BMIbaby plans to introduce seven new routes from Belfast and two from East Midland’s airport.

Sarah Taylor

Easter break safe from BA cabin crew strike

Holidaymakers travelling with British airways could give a sigh of relief yesterday when it was revealed their will be no strike from the BA cabin crew – temporarily at least.

Instead peace talks will continue for a 28-day extension, to prevent further peace talks.

Just days after both Unite and BA consulted a clinical psychologist, in an effort to heal the deep rift between the two parties, Unite’s new leader, Len McCluskey, and BA’s new chief executive, Keith Williams meet to try and compromise and reach a deal over the dispute.

However, throughout the 28-days of peace talks the union can still call a strike if they wish, at any point during this time.

The risk of a strike hitting the busy Easter holidays or Royal Wedding are now decreasing but there are still worries it could hit the school half-term break.

Meeting senior figures, Mark Hamilin is said to be acting as ‘a long term relationship builder’. Mr Hamilin, who’s company specialises in dealing with issues of trust, was acknowledged in a joint statement by BA and Unite who said their process of ‘cooperation building’ had been ‘assisted by a highly-regarded external company’.

BA and the union said it hoped that ‘the optimism of recent weeks can be turned into a reality’.

Insiders have said the 28-extension is a ‘positive sign’, and an agreement was hoped for.

BA and the union said it hoped the ‘the optimism of recent weeks can be turned into a reality.’

Australia’s Interstate Airline Fares Tumble, Spark One-Off Flight Purchases

The cost of travelling within Australia has decreased significantly over the past five months, giving an increasingly large amount of the population access to low-cost fares and simply travel options. A study of airline prices has revealed that passengers in Australia and New Zealand enjoy some of the cheapest in the world, with flight ‘value’ measured in distance travelled and compared to fares.

The value on offers has been most visible throughout June and July, where the low cost of travelling between Australia’s eastern states lead to a surge in short-distance bookings. The most popular route was that between state capitals Sydney and Melbourne, with tickets available for less than $70AUD on many of the country’s leading airlines – pricing rarely seen during peak travel periods.

It’s a similar situation across the Tasman Sea, with air travel prices in New Zealand dropping due to the prevalence of flight comparison services and ‘last minute’ booking agents. Domestic fares within New Zealand rarely surpass $100NZD (£45 GBP) and are a frequent purchase for families that are split between major population centres and small regional towns.

However, the period of ultra-cheap fares isn’t expected to last. Australian low-cost airline Pacific Blue announced its intentions of leaving the New Zealand market, instead focusing on delivering services exclusively to Australian airports. The company is a subsidiary of Virgin Blue, an airline that many believe has been responsible for the rapid fall in Australian air travel prices.

With the continent’s summer drawing nearer and travel plans being finalised, the likelihood of fares remaining at their current point is slim. Those looking to make the most of low-cost fares should be booking while the climate is cold, as the decrease in competition and increase in demand is likely to drive fares up throughout Australia’s summer period.

With Low-Cost Airlines Promoting No-Bag Travel, Tourists Fly Light

Over the last decade, low-cost carriers and budget airlines have expanded their reach to a point that few could have predicted. With the growing cost of travel and declining levels of consumer savings, they certainly occupy a niche that’s very much in demand today. But alongside the massive growth in the budget airline sector is a steady level of consumer displeasure, particularly at extra fees.

North American Spirit Airlines is the latest low-cost carrier to cause a consumer fuss. After charging consumers between $20 and $45 to take their carry-on bags onboard the plane, the company became a popular media criticism target. Bloggers, writers, and major media outlets have all lampooned the company, claiming that its policies indicate a casual attitude towards customer satisfaction.

But customers, on the other hand, appear to be fairly pleased with the policies on offer at many low-cost carriers. Despite its reputation for frugality, Spirit Airlines markets to an audience of returning customers, many of whom are happy to work around the penny-pinching regulations. For high-end travellers the fees are a major annoyance; for low-cost flyers, they’re something to work around.

Given that the airline’s fares tend to be lower than those offered by other carriers, the fees aren’t that big of an issue for its core audience. The United States is currently involved in legal action against a group of airlines for their value-added fee systems, and Spirit isn’t on the list. While other air travel providers have found their niche in charging for changes, Spirit has charged for optional extras.

It’s a policy that’s sure to offend high-end travellers, but it’s one that few ultra-budget fans object to, particularly in this economic climate. If the thought of flying coast-to-coast without so much as the clothes on your body isn’t exactly appealing, the growing fleet of low-cost airlines are probably best avoided. But for the large low-cost travel market, it’s little more than a minor inconvenience.

‘Green’ Charges Attract Criticism from Travel Regulators, Tourists

Overseas travel operators are tricking tourists into paying unnecessary ‘green travel’ fees, only to pocked their extra spending to increase profits. A series of recent exposes have covered one of the travel industry’s largest and most widespread scams – the addition of environmental service fees, ‘green’ recycling taxes, and other bogus charges to tourists’ hotel bills in an effort to boost income.

Service fees and booking charges have attracted criticism from travellers, particularly those that discover the extra charges without being aware that they are being added to their bill. The service charges, however, at least maintain a basis in reality and provided service, having contributed to experiences, facilities, and customer services used while travelling.

Regulators have criticised travel providers that apply additional ‘carbon’ fees to hotel and flight bills, despite a lack of official policy regarding the taxes and charges involved. The fees tend to be levied against holidayers after their departure from the hotel in question, leading many to believe that the fees are simply a re-branded version of a decades-old credit card direct access scam.

Travellers that encounter unexpected fees on their hotel bill are advised to take them up with the company in question. When a company has fraudulently charged your account, as is often the case in travel scams and remote credit card usage, it’s best to contact your credit card provider and ask for a ‘charge-back.’ The provider will then hold the funds from the hotel until the cost is resolved.

Environmental groups suggest that the elimination of bogus green charges will pave the way for greater consumer acceptance of legitimate ‘green’ taxes, particularly those that contribute to park and air quality improvement efforts. For travellers, the hidden fees remain an annoyance, costing Britain’s independent tourists anywhere from £5 to £50 per occurrence.

BAA Strike Will Add to 2010 Airline Woes

Employees of BAA ( formerly British Airlines Authority) are threatening to strike, a move which could spell disaster for Britain’s tourism industry. The six airports owned and operated by BAA cover several of the UK’s biggest travel and aviation regions, and could result in thousands of missed flights and cancelled appointments if closure is the final outcome.

BAA was privatized in the late 1980s as part of efforts by the Thatcher government to minimize state control of assets. The company operates six airports within the United Kingdom and many more overseas, making it one of the largest of its type in the world. The closure of the company’s UK assets is projected to cost the travel industry tens-of-millions of dollars in lost revenue.

It’s also threatening to ruin thousands of holidays, particularly as the strikes are planned to occur during the nation’s peak tourism season. Unite union officials are aiming to avoid a strike, instead opting to negotiate for a more competitive pay deal directly with airport authorities. BAA’s offer of a 1% annual pay rise was rejected by the union, who claim that the workers deserve more.

Should the strike go ahead, it will be the second major setback for Britain’s travel industry. Delays and cancelled flights from the Icelandic volcano eruption have cost the industry several hundred million dollars already, with some of Europe’s largest airlines still involved in efforts to repay and reimburse those affected by the disaster.

With several leading travel firms teetering on the brink of bankruptcy, another setback could spell the end of commercial travel bookings. Recent strikes by British Airways and a lack of disposable income have already hurt the travel industry, resulting in missed revenue targets and several major bankruptcy cases. Approximately 35% of the involved employees support moves to strike.

Free Upgrades: How You Can Fly First Class Without a Specific Ticket

If there’s one topic that thousands of travellers focus on annually, it’s achieving a first class ticket upgrade without shelling out for a full-price ticket. The elusive upgrade has been a popular target for travellers since its introduction, largely due to the perceived luxury of first class travel and the often ludicrous costs of upgrading a ticket manually.

But beyond strange theories and luck-based lines of questioning, there’s not much information on how to earn a first class upgrade. We met with some travel experts and asked for their opinions on the best way to gain a free upgrade to first class. Tired of travelling in cramped coach? Read on and learn how to upgrade that ticket without upgrading the cost of your flight.

Fly often? Use your miles for a ticket upgrade.

There’s no need to spend thousands of miles on a ticket upgrade – by asking the ticketing agent nicely, you may be able to gain a seat in the first class cabin simply by demonstrating that you fly with a specific airline often. Airlines have found that most of their business comes from a small selection of travellers – let them know that you are one and you might score a free upgrade.

See empty seats? Ask politely for a free upgrade.

Once a flight has left the airport, the cost of upgrading your seat to a more luxurious one is, quite literally, nothing. If you can see empty spaces in the first of business class cabins, politely asking one of the flight attendants could help you secure a free upgrade.

Alternatively, a number of airlines offer first class seats in exchange for shifting your business to a later flight. If you are seated on an overbooked flight and don’t mind waiting an extra hour or two, consider offering to be ‘bumped’ in exchange for a complimentary first class upgrade.