Globus is gearing up to launch a revamped trade sales platform across its brands, including Cosmos Tours. With the North American market set for its initial release, the UK will soon follow.
The upgrade aims to streamline booking logistics and enhance user engagement. Accompanied by an enhanced training portal for agents, the new system underscores Globus’ commitment to service excellence and global integration.
Globus is set to revolutionise its trade sales process by launching a new and improved sales platform across its portfolio of brands, such as Cosmos Tours and Avalon Waterways. This updated platform, which replaces the current Travel Agent Portal (TAP), aims to enhance the booking experience with its intuitive and streamlined features. Sales Director Phil Shipman remarked on the upcoming North American launch, with hopes for a seamless integration in the UK market. “We are looking forward to the launch of the system later in the year,” Shipman stated.
Despite launching initially in the United States, the platform is designed with a global perspective in mind. Shipman emphasised the importance of embedding the system within the operational culture of UK agencies to ensure a smooth transition. By doing so, Globus aims to create a unified booking experience that aligns with the evolving needs of travel agencies worldwide.
The integration of the training portal into Globus’ centralised marketing strategy underscores the organisation’s commitment to quality and uniformity across different regions. By standardising training resources, Globus is not only fostering knowledge growth among agents but also promoting its core brand values globally.
The company believes that these enhancements will strengthen relationships with travel agents by providing them with the tools they need to better serve their clients. By investing in digital infrastructure and training, Globus is paving the way for long-term success and innovation within the travel industry.
The future of Globus’ market strategy appears promising, as the company continues to focus on innovation and integration. By staying ahead of industry trends and aligning operations with global standards, Globus demonstrates its commitment to leading the travel sector with excellence and integrity.
As the enhancements unfold, Globus is set to deliver not only a superior experience for agents but also ensure that customers receive exceptional service at every touchpoint.
These strategic initiatives underscore Globus’ proactive stance in adapting to market demands. The transition to an integrated sales and training platform is not just a technological upgrade but a significant move towards achieving seamless global operations. With this, Globus strengthens its position as a leader in the travel industry. Its dedication to continuous improvement and innovation ensures that it remains competitive and responsive to the dynamic needs of its clientele.
Globus’ innovative strategies position it strongly within the travel sector. By integrating new systems, the company not only meets current market needs but also sets a path for future growth.
As these platforms take effect, both agents and travellers stand to benefit from superior service delivery, reinforcing Globus’ reputation in the competitive travel industry.
