Cruise Croatia has introduced a new website, marking a sophisticated step in its digital evolution.
This update offers dedicated resources for travel agents and strives to enhance the booking process with a modern, premium look.
Introduction to the New Website
Cruise Croatia has unveiled a new website, marking a significant step in its digital transformation journey. This enhancement is designed with features that cater specifically to travel agents, offering them a streamlined experience to plan exceptional voyages.
The revamped website promises a more premium feel, aligning with Cruise Croatia’s commitment to quality and exceptional service. The dedicated area for travel agents is intended to simplify the booking process, making it efficient and user-friendly.
Features of the Trade Hub
A standout feature of the new website is the optimised trade hub. This area integrates an enhanced quote process, allowing agents to manage multiple bookings with ease. Additionally, the platform supports the addition of optional land-stay extensions, ensuring a comprehensive service for group bookings.
Details regarding Cruise Croatia’s diverse fleet, including vessels operating from Split and Dubrovnik, are readily accessible. This information aids agents in crafting personalised itineraries to meet the unique preferences of their clients.
Driven by Increased Demand
The decision to redesign the website was influenced by a remarkable increase in online traffic. A 60 per cent rise in visitors to cruisecroatia.com in 2022 compared to the previous year highlights the growing interest in exploring Croatia by sea.
By responding to this surge in demand, Cruise Croatia is poised to provide a digital experience that reflects the premium service it is renowned for. This move underscores the company’s strategy to enhance its digital presence while meeting customer expectations.
The company noted that the new online platform fills a critical role in facilitating travel decisions, reflecting modern consumer behaviours where online research is integral to holiday planning.
Enhanced Agent Experience
Graham Carter, co-founder and commercial director of Cruise Croatia, expressed enthusiasm about the website’s aesthetic and functionality. “We’re thrilled with the look and feel of our new website,” he stated, highlighting its role in supporting agent partners.
The website is structured to provide agents with the tools they need to efficiently plan and book Croatian cruises. This development is part of broader trade initiatives aiming to position Cruise Croatia as a leading provider for small ship cruising.
The intuitive design and comprehensive resources available on the site are intended to ensure agents can deliver a service that matches the quality of on-board experiences.
Focus on Agent Empowerment
Cruise Croatia’s latest digital offering is more than just a booking tool; it’s an empowerment platform for agents. The features included aim to enhance the knowledge and efficiency of the agents, allowing them to deliver superior service to clients.
Empowered by this platform, agents are anticipated to feel more connected with Cruise Croatia, further strengthening professional relationships. The ability to seamlessly navigate booking options and additional services underscores the website’s focus on usability.
This initiative is evidence of Cruise Croatia’s dedication to leveraging technology to fortify its partnerships and expand its reach within the industry, defining a new standard for agent-centric platforms.
Commitment to Quality and Service
Cruise Croatia’s commitment to quality is reflected in the meticulous construction of its website. By focusing on user experience, the company ensures that its digital presence mirrors the first-class service expected by its clientele.
The strategic development of the website signals Cruise Croatia’s dedication to aligning its online tools with its overarching business objectives, ensuring continuity in service delivery across all touchpoints.
Looking Forward
As Cruise Croatia continues to innovate, the new website represents a forward-thinking leap into the digital landscape. It aligns with the company’s broader vision to be the premier choice for Croatian small-ship cruising.
The new website by Cruise Croatia exemplifies a blend of innovation and premium service, underscoring their commitment to customer satisfaction and industry leadership.
